@ Shogun:
I appreciate the grave nature of the problem you are addressing, but it seems to me that your solution is akin to "throwing the baby out with the bathwater". You have approached the problem with a broad blade where a surgical instrument would have been more appropriate. I could go on with analogies, but I am sure you get the point.
It seems that you lack understanding of the real nature of the multiplayer RTW community - a bold accusation on my part and a surprising state of affairs for developers to find themselves in. By your choice and design (the wisdom of which I do not question and am not asking to debate) the only place to "match" a multiplayer game is on Gamespy. Many people, especially newer players, come to the MP lobbies looking for a game. Lobby chat is used to advertise particular "public" games with one or more open slots, to arrange for games with others simply looking for unscheduled online play, and for discussing game related matters in real time with other gamers, including, but not limited to, discussing a game just completed. Moreover, your "solution" is inadequate --- what is to stop someone from joining a game and making a racist comment?
Your decision diminishes the value of the product I purchased in response to wrongdoing that I did not commit. Your action breeches the representation made in the instruction manual regarding the multiplayer capabilities of the game. The totality of the record of CA staff, Board Administrator, and Board Moderator comments tend to demonstrate that multiplayer concerns play a secondary role in your thinking. Yet, CA has been responsive to the MP community in a fashion --- until now. I do not wish to sit in front of a computer for hours on end attempting to outsmart a microchip in the fields of urban planning, governmental finance, family planning, religious intrigue, strategic combat planning and tactical combat maneuvers against a very unskilled AI adversary. I prefer the multiplayer aspect of the game as do many others. We represent a significant portion of your audience and customer base.
Please reverse this decision. In its place, I suggest an immediate program of Lobby monitoring. I would volunteer for a time and lobby once each week and I am sure you could find numerous other adults willing to do so. The RTW unique ID # of those making offensive comments could be captured, the comments copied on a screen shot, and their access to MP through Gamespy could be banned by banning that number. This is a surgical solution - aimed at the offenders only. I am willing to devote a portion of my time to help make a solution of this nature work.
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