I'm having a tremendous amount of crashes

[stratigos vasilios]

Hi all,

Not sure if this is in the right forum (mods please move if need be), ever since I downloaded some music (which was yesterday) my computer has been constantly crashing and turning itself off. I've saved some log files from the crashes, if anyone has any idea it'd be grand. Otherwise I'll do a quick google search and take it in for repairs asap.

EDIT: I'm running Win7, 32 bit. I've virus scanned a few times but it's not picking up anything!

Here's the logs I've been keeping:

First Crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 00000218
BCP2: 00000002
BCP3: 00000000
BCP4: 8F41C031
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040212-18657-01.dmp
C:\Users\B\AppData\Local\Temp\WER-39702-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Second Crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 000000DF
BCP2: 00000002
BCP3: 00000000
BCP4: 8E61F031
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040212-18283-01.dmp
C:\Users\B\AppData\Local\Temp\WER-36613-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




Third Crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8A64460D
BCP3: 8B113BC0
BCP4: 8B1137A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040212-18829-01.dmp
C:\Users\B\AppData\Local\Temp\WER-36254-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Fourth Crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 0000011B
BCP2: 00000002
BCP3: 00000000
BCP4: 8E629031
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040212-17924-01.dmp
C:\Users\B\AppData\Local\Temp\WER-34866-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Fifth Crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 97877AFD
BCP3: 8B327AF4
BCP4: 8B3276D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040212-19983-01.dmp
C:\Users\B\AppData\Local\Temp\WER-37143-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Sorry I can't write more, I'm afraid of another crash so I need to post this before I lose it!

[rickinator9]

I recognize this. My old computer would do this at random. The only alarm I ever got was that my CPU was being busy at the moment(busy as in you could hear it). I never found a solution to this.

[Xiahou]

So, did downloading this music cause a UAC permission request? If so, then that's likely your problem.

A simple to use minidump reader is WhoCrashed (http://www.resplendence.com/whocrashed)? If you can get it installed and launched, it should give you a better idea of what process is crashing your PC. Otherwise, I think it's time to install windows.

Really, the one time I got a rootkit on my PC, even after it was cleaned I didn't trust it enough to use without reinstalling Win7.

[stratigos vasilios]

Thanks for the quick replies!


So, did downloading this music cause a UAC permission request? If so, then that's likely your problem.

No it didn't, maybe it wasn't the music?


A simple to use minidump reader is WhoCrashed (http://www.resplendence.com/whocrashed)? If you can get it installed and launched, it should give you a better idea of what process is crashing your PC. Otherwise, I think it's time to install windows.

Thank you, I will try that tool in future.


On reflection, I did install a newer version of itunes and safari around the same time as I was downloading music. So with that in mind I did a system restore to an earlier date and it seems to have fixed the problem. By now I would have experienced 8 crashes and so far there's been no hassles. I even did an uninterrupted virus scan with no crash! I'm not going to celebrate too early, I'll monitor it over the week and weekend and fingers crossed the restore has worked.

[Lemur]

I did a system restore to an earlier date and it seems to have fixed the problem.
Now might be a good time to use one of (http://www.avg.com/ww-en/avg-rescue-cd) the several tools (http://www.askvg.com/download-free-bootable-rescue-cds-from-kaspersky-bitdefender-avira-f-secure-and-others/) that allows you to boot from USB or CD and run some anti-virus and anti-rootkit tools. Just to be safe. Glad your crashing appears to be over!

[stratigos vasilios]

Thanks for the guidance and help everyone. Thankfully my problem didn't escalate but I'm sure if it did, you'd all help me squash it out :thumbsup: