Can anyone help?

[khelvan]

See here:
https://forums.totalwar.org/vb/showthread.php?t=58595

[Teleklos Archelaou]

I just want to add that we have (in progress) GUI's (graphical user interfaces, aka 'skins') for the Steppe, Barbarian, and Karthadastim culture groups, that would have been in the open beta if not for this problem that we are having. If anyone can help solve it we will definitely have these in in the next patch.