macbalacano
01-17-2006, 00:35
Hey Guys,
My shogun total war wont start. Everytime i try to run the program it gives me an error message. "Shogun.exe has encountered a problem and needs to close. We are sorry for the inconvenience." This is the error message asking you to send an error report to microsoft. Please help me to run this game.
Thanks so much,
Mac.
System Info:
System Model: MS-6590
BIOS: Version 1.00
Processor: AMD Athlon(tm) XP 1800+, MMX, 3DNow, ~1.5GHz
Memory: 768MB RAM
Page File: 183MB used, 1841MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ALL-IN-WONDER 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_47221002&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6414 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/12/2003 11:50:22, 384512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 12/12/2003 11:50:02, 647680 bytes
Device Identifier: {D7B71EE2-0210-11CF-BC6A-2867A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x47221002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_59001462&REV_10
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmaudio.sys
Driver Version: 5.12.0001.0643 (English)
Driver Attributes: Final Debug
WHQL Logo'd: Yes
Date and Size: 11/18/2002 16:51:40, 377358 bytes
Other Files:
Driver Provider: C-Media
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 100000
Static/Strm HW Mix Bufs: 17, 16
Static/Strm HW 3D Bufs: 17, 16
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: C-Media Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmaudio.sys
Driver Version: 5.12.0001.0643 (English)
Driver Attributes: Final Debug
Date and Size: 11/18/2002 16:51:40, 377358 bytes
Cap Flags: 0x41
Format Flags: 0xCC0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
C-Media Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 00:08:42, 57600 bytes
| Driver: usbd.sys, 7/28/2003 11:47:40, 4736 bytes
|
+-+ Microsoft USB Wheel Mouse Optical
| | Vendor/Product ID: 0x045E, 0x0040
| | Location: Microsoft 3-Button Mouse with IntelliEye(TM)
| | Matching Device ID: usb\vid_045e&pid_0040
| | Service: HidUsb
| | Driver: hidclass.sys, 8/4/2004 00:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/4/2004 00:08:16, 24960 bytes
| | Driver: hid.dll, 8/4/2004 01:56:42, 20992 bytes
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| |
| +-+ Microsoft USB Wheel Mouse Optical
| | | Vendor/Product ID: 0x045E, 0x0040
| | | Matching Device ID: hid\vid_045e&pid_0040
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 23:58:32, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ PC/AT Enhanced PS/2 Keyboard (101/102-Key)
| Matching Device ID: *pnp030b
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 00:14:36, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:32, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:32, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 23:58:32, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 0.9 GB
Total Space: 20.0 GB
File System: FAT32
Model: WDC WD1600JB-00GVA0
Drive: F:
Free Space: 0.5 GB
Total Space: 132.6 GB
File System: NTFS
Model: WDC WD1600JB-00GVA0
Drive: E:
Model: _NEC DVD_RW ND-3540A
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 23:59:52, 49536 bytes
My shogun total war wont start. Everytime i try to run the program it gives me an error message. "Shogun.exe has encountered a problem and needs to close. We are sorry for the inconvenience." This is the error message asking you to send an error report to microsoft. Please help me to run this game.
Thanks so much,
Mac.
System Info:
System Model: MS-6590
BIOS: Version 1.00
Processor: AMD Athlon(tm) XP 1800+, MMX, 3DNow, ~1.5GHz
Memory: 768MB RAM
Page File: 183MB used, 1841MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ALL-IN-WONDER 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_47221002&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6414 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/12/2003 11:50:22, 384512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 12/12/2003 11:50:02, 647680 bytes
Device Identifier: {D7B71EE2-0210-11CF-BC6A-2867A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x47221002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_59001462&REV_10
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmaudio.sys
Driver Version: 5.12.0001.0643 (English)
Driver Attributes: Final Debug
WHQL Logo'd: Yes
Date and Size: 11/18/2002 16:51:40, 377358 bytes
Other Files:
Driver Provider: C-Media
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 100000
Static/Strm HW Mix Bufs: 17, 16
Static/Strm HW 3D Bufs: 17, 16
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: C-Media Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmaudio.sys
Driver Version: 5.12.0001.0643 (English)
Driver Attributes: Final Debug
Date and Size: 11/18/2002 16:51:40, 377358 bytes
Cap Flags: 0x41
Format Flags: 0xCC0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
C-Media Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 00:08:42, 57600 bytes
| Driver: usbd.sys, 7/28/2003 11:47:40, 4736 bytes
|
+-+ Microsoft USB Wheel Mouse Optical
| | Vendor/Product ID: 0x045E, 0x0040
| | Location: Microsoft 3-Button Mouse with IntelliEye(TM)
| | Matching Device ID: usb\vid_045e&pid_0040
| | Service: HidUsb
| | Driver: hidclass.sys, 8/4/2004 00:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/4/2004 00:08:16, 24960 bytes
| | Driver: hid.dll, 8/4/2004 01:56:42, 20992 bytes
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| |
| +-+ Microsoft USB Wheel Mouse Optical
| | | Vendor/Product ID: 0x045E, 0x0040
| | | Matching Device ID: hid\vid_045e&pid_0040
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 23:58:32, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ PC/AT Enhanced PS/2 Keyboard (101/102-Key)
| Matching Device ID: *pnp030b
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 00:14:36, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:32, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:32, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 23:58:32, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 0.9 GB
Total Space: 20.0 GB
File System: FAT32
Model: WDC WD1600JB-00GVA0
Drive: F:
Free Space: 0.5 GB
Total Space: 132.6 GB
File System: NTFS
Model: WDC WD1600JB-00GVA0
Drive: E:
Model: _NEC DVD_RW ND-3540A
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 23:59:52, 49536 bytes