Hosakawa Tito
12-20-2006, 18:05
I needed a new stove and refrigerator. I checked the online consumer reports appliance section to get repair history info, features, and prices on the different manufacturers & models in order to make an informed decision before even leaving the house. Found the best deal with the place that I have bought most of my past appliances.
They delivered and set up my new fridge and stove yesterday no problems...yet.
I wanted to broil a steak for dinner and discovered that my new stove, Frigidaire, doesn't come with a broiler pan & insert. However, there's a manufacturers' mail in coupon for a free broiler pan & insert, just include $5.95 for shipping and handling, and allow 3-4 weeks for delivery.
How stupid is that. They're willing to give it to me for free anyway, so why not include it with the stove upon delivery. That's like selling me a new car without headlights, telling me I can send in a coupon for free ones, just don't drive your car at night for a month.
I went back to the appliance dealer this morning, I've known him for years, and talked to him about it. He told me many manufacturers are pulling these type of stunts recently. Beginning in 2007, new Whirlpool washing machines will not be supplied with the hoses and connectors to hook up the waterlines. Needless to say I will not be buying any appliances from such companies as these, and I'll ask such heretofore obvious & taken-for granted questions as "does this appliance come with the needed hardware & parts" to have full use at delivery. I won't buy it if the answer's no.
I stopped off at Walmart and bought a broiler pan, Frigidaire can shove their free one.
They delivered and set up my new fridge and stove yesterday no problems...yet.
I wanted to broil a steak for dinner and discovered that my new stove, Frigidaire, doesn't come with a broiler pan & insert. However, there's a manufacturers' mail in coupon for a free broiler pan & insert, just include $5.95 for shipping and handling, and allow 3-4 weeks for delivery.
How stupid is that. They're willing to give it to me for free anyway, so why not include it with the stove upon delivery. That's like selling me a new car without headlights, telling me I can send in a coupon for free ones, just don't drive your car at night for a month.
I went back to the appliance dealer this morning, I've known him for years, and talked to him about it. He told me many manufacturers are pulling these type of stunts recently. Beginning in 2007, new Whirlpool washing machines will not be supplied with the hoses and connectors to hook up the waterlines. Needless to say I will not be buying any appliances from such companies as these, and I'll ask such heretofore obvious & taken-for granted questions as "does this appliance come with the needed hardware & parts" to have full use at delivery. I won't buy it if the answer's no.
I stopped off at Walmart and bought a broiler pan, Frigidaire can shove their free one.