Quote Originally Posted by Xiahou View Post
By that reasoning neither do auto mechanics.... or IT professionals or any of a number of fields. If a consumer knew everything about a service that he was hiring another to do, why would he need to hire a professional? He'd be one.
But when you need repairs on your car, you have the time to check around, hear other peoples experiences etc.

If your finger is chopped off, you have no choice other than the closest hospital. You can't drive to another city 50 miles away...