Well up here in Maryland, Comcast is pretty nice actually. If you are having connection troubles, maybe its the physical connection near your house.
When I first got Comcast, I couldn't even connect at all. Later, it was found out that the cables connected to our house underground were all worn and had to be replaced. After they were replaced, everything was fine.
Did you ask other people in your area who have Comcast whether they have the same problem too?
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