Reversion problems

**ULC** · 06-30-2008, 02:25

Gateway GT 5656
Dual Core AMD 3.0ghz processor
3GB memory
Optiarc DVD RW AD-7371A

I don't know what else you need to know though.

**Whacker** · 06-30-2008, 04:18

Hmmm, I'm at a bit of a loss here. It could be that your DVD drive is going bad. When you go to Settings/Control Panel/System, Hardware Tab, then Device Manager button, does it show you as having any yellow question marks? If so what are they listed as?

**ULC** · 06-30-2008, 18:29

None, It shows that the Optiarc has drivers installed and is functioning properly, but it lists it as a DVD/CD-ROM drives, and the manufacturer as "(Standard CD-ROM drives)", with a Location of 0(0). I checked the drivers, and it only has cdrom.sys, imapi.sys, redbook.sys, and storprop.dll. If I attempt to roll back the drivers, it says the drivers are not backed up, but it won;t let me proceed either. If I try to update, it says It can't find any better software, the driver version being provided my Microsoft...arrrggg...

**Whacker** · 06-30-2008, 18:44

A bit of searching turned up this: http://forums.driverguide.com/showthread.php?t=25459

It's not the exact same model as your driver and not the same problem, but at your discretion you could give it a shot. Please don't blame me if it hoses up your system.

Other than that, I don't know what else to tell you. If you're technically inclined or know someone who is, you could always spend $20 on Newegg and get a nice new burner shipped...

**ULC** · 06-30-2008, 19:03

Desperate times call for desperate measures..and I thought that's what a recovery drive was for

.

**Whacker** · 06-30-2008, 21:11

/shrug

Go nuts I say, esp. if you don't have any data to lose. You can always reinstall.

Hopefully you get this working soon, maybe someone else can chip in.

At this point I have clearly failed in my duties to our Lord Prosimian and shall be committing Seppuku shortly. May his reign be long and glorious.

**ULC** · 07-01-2008, 00:37

Not yet please! Well, the above solution didn't work, and I just had a rather weird experience. I decided to open it up and add another drive to see if it was the original drives fault. To test it, I left the other one plugged in. Lo and behold as it froze every time it tried to load. I could only manage safe mode, so I decided to remove the older drive, and viola, it loads. Sadly, the newer drive doersn;t even handle CD's...grrr....the only thing that works is my burned vista recovery DVD...yeah, and no other disk works...