New build Problems

**Xiahou** · 09-01-2008, 23:50

I'm not as familiar with Vista, but I believe you can just type 'event viewer' in the start/search box thing to get to it. The system log will mostly be where you want to look, but give the others a check too. In particular, note any errors that are logged around the time of a crash.

**Che Roriniho** · 09-02-2008, 00:13

okay, I'll get the crash again, and see if there's anything there.

**Che Roriniho** · 09-02-2008, 11:29

Okay, I've crashed again, and lokoed at the 'Errors' event log, and here's what I got:

Spoiler Alert, click show to read:

I've rechecked, and noticed these at almost all the approximate times of crashing.
Any Help?

**Husar** · 09-02-2008, 12:41

My guess is you have a driver and that is not Vista 64bit compatible. Apparently PQNTDrv.SYS is a driver used by PowerQuest but could also be a virus disguised as that so my next guess would be you have a PowerQuest program that is not Vista 64bit compatible.

This Kerberos thing seems to be a bug introduced with SP1 for some people, don't think I ever had it but found a forum where some had it (including freezes) and they say Microsoft advises to ignore it. Since the log entry seems to be on Every Vista SP1 computer(including this notebook here that doesn't freeze) I guess it has nothing to do with the freezes.

I think it could be a purely hardware related problem since an incompatible driver should not cause random crashes either way, unless you caught yourself some virus there...

**Che Roriniho** · 09-02-2008, 13:27

I'm scanning for viruses, but I doubt that's the cause, as I've been having them since pre-internet on my computer.

Also found a load more 1060 errors, not all of them the same as that previous one, whats more, they seem to match approximately up to my crashes:

Spoiler Alert, click show to read:

The last few times I've had the crashes, instead of it just hanging, it rebots, and then tells be that there was a bluescreen. I know in WinXP Bluescreens dissappeared the second the appeared, is this the same in Vista.

I've also noticed that 3 things happen before a crash (according to the event viewer):
1st, there is an application pop-up. (1060 error)
Then, about 10 seconds later, there is an EventLog error (6008), this says that about 2 minutes ago (from the message) there was a unexpected shutdown. Example:

Spoiler Alert, click show to read:

Finnally, there is an HttpEvent (15016). This tells me that Kerberosis anable to initialize for server-side authentication. This doesn't seem to only happen when there is a crash, but it is always in this 3 error part.

**Che Roriniho** · 09-03-2008, 16:59

Okay, it's happened again, and I've got an error message diolog adter it booted up.

Here it is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA6007384000
BCP2: 0000000000000001
BCP3: FFFFFA600245305B
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini090308-01.dmp
C:\Windows\Temp\WER-31793-0.sysdata.xml
C:\Windows\Temp\WERA9D5.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

Hope that helps. If you want me to send you the files detailed, just ask, and I'll upload them asap.

**Che Roriniho** · 09-03-2008, 19:51

Okay, I'm now begging for help.

Another thing I've noticed is that, for example, today, I've had 3 crashes. Each one of them happene earlier than the last crash happened. This is something that, looking back, may be a trend. Guessing through this it could be one of 2 things:

Either somethings overheating, which I doubt, as nothing is overclocked (except my GPU, but I've stresstested that to buggery, so that has no problems.), and all fans are working well. I also have an After-Market cooler, so I doubt it's the CPU. This might be possible, as it resets, as opposed to me turning off, allowing some cool time, then turning on again, so any heat gain would be cluminative.

That, or Memory problems. wouldn't have a clue where to start here, at least in finding a specific fault. It isn't the latency, as I've set that correctly, as per the manufacturers instructions. Likewise the voltage and frequency (2.1v, and 800MHz respectively). The possiblity of one or both of my RAM sticks being a dud seems to be approaching, admittedly it's still in the distance. They'rew OCZ, so I'm not going to start thinking this until I have proof.