3ds max help

[Monk]

Eh, I dunno. It sounds to me as if you've gotten a corrupted install. Or maybe you haven't specified a place to save the file when it gave you the chance? I dunno. If that doesn't work try redownloading the software, or if it came with some kinda PDF file or readme take a look at that. There should be some sort of link provided within the files as to where you can find tech support.