Rating: 3

1) Italy
2) "Poste Italiane" is the government-owned postal service of Italy.
3) If you fold your A4 to get a smaller format, it costs €0.60. If you send your letter flat using an A4 envelope, the price becomes €1.40.
4) Complaints are common about the Italian postal service, but I think things are getting better in some way, if measured strictly against the previous service levels, which have always been dire. However, besides providing core postal services, Poste Italiane Group offers integrated products, as well as communication and financial services all over Italy. The group offers a wide range of postal products, from express mail services to a broad selection of financial products (in particular life insurance and investment solutions).