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  1. #1
    The Laughing Knight Member Sir Beane's Avatar
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    Post The Official ETW Installation Problem Solving Thread

    This is exactly what it says in the title. If you have a problem installing Empire post here for advice and guidance. This is an attempt to stem the inevitable tide of Help! Threads which will flood the forum once the game goes live.

    I do hope that none of you need to however.

    EDIT: As pevergreen rightly points out this thread was also his idea .
    Last edited by Sir Beane; 03-03-2009 at 15:58.


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  2. #2
    the G-Diffuser Senior Member pevergreen's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Oh so I get credit for the other thread but not this one? Its ok I still love you.
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  3. #3
    Ranting madman of the .org Senior Member Fly Shoot Champion, Helicopter Champion, Pedestrian Killer Champion, Sharpshooter Champion, NFS Underground Champion Rhyfelwyr's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    I put my disk in and after I clicked to install it did something few minutes, and then asked for the activation code. So I typed it in, a loading bar came up saying activating for steam or something like that, however nothing happened after that... I can't see anything in Steam and I don't know what to do...

    EDIT: Never mind, I just realised I can't install it until tomorrow. I actually read the threads that said that, but for some reason I thought it was Wednesday.
    Last edited by Rhyfelwyr; 03-03-2009 at 16:19.
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  4. #4
    The Laughing Knight Member Sir Beane's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Quote Originally Posted by Rhyfelwyr View Post
    I put my disk in and after I clicked to install it did something few minutes, and then asked for the activation code. So I typed it in, a loading bar came up saying activating for steam or something like that, however nothing happened after that... I can't see anything in Steam and I don't know what to do...
    If you bought a boxed copy (which I presume you did to get the disk) you cannot activate it until tomorrow. Any attempt to do so will crash the install.

    It sucks, but you will have to wait until an undisclosed time tomorrow where they allow activation for boxed versions of the game.


    ~ I LOVE DEMOS ~

    . -- ---------- --
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    . ----------------------


  5. #5
    The Breath of God Member Divine Wind's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Hello!

    I just purchased Empire on steam so I thought I would be able to download the game straight away (I believe it states you can download the game from 17:00 GMT time). However each time I click "install game" on the steam menu, the bar begins to load, steam hangs, and then I get a little prompt which states my "Your steam ticket has expired" which asks me to enter my account name and password. After doing that...nothing happens.

    Any ideas?

    :edit: Seems that the steam servers are a bit overloaded. I changed my server download region to east coast america and I'm now downloading at 700kb/s :)
    Last edited by Divine Wind; 03-03-2009 at 20:16.
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  6. #6

    Default Re: The Official ETW Installation Problem Solving Thread

    So, Steam servers being busy? Is just lies cause its really that the boxed version isn't activated yet? When is it. 9am GMT?

  7. #7
    the G-Diffuser Senior Member pevergreen's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Its a staggered release throughout the world. Expect it by 4pm in your local timezone. I doubt they could be that slow, but midday should be the likely latest point.
    Quote Originally Posted by TosaInu
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    Quote Originally Posted by KukriKhan View Post
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  8. #8
    Member Member Paltmull's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Yargh! After installing, an update was automatically downloaded. Now another one is going to be installed, but it's been on "download starting" for half an hour. Could this be because of busy servers, or is there something wrong?

    Spoiler Alert, click show to read: 


  9. #9
    Member Member Greyblades's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Hey guys I have found a fix to my "stuck at 0% update" issue. Turns out steam doesn't like being put on a portable hard drive. I moved it to the regular hard drive and voila its working like a dream.
    Last edited by Greyblades; 03-04-2009 at 18:24.
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  10. #10
    Member Member MD2020's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    I'm at 1% and the approximate time until I can play is 14 hours. Is it really going to take that long? I just want to play the game that I spent $55 to enjoy. This seems like alot of uneeded waiting and sloppy engineering of the whole process.

  11. #11
    Revolutionary Member The New Che Guevara's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    Not really sure where to post this... Feel free to direct me...

    but I've installed the game, but it wont load the campaigns... it gets to halfway and then jitters around and doesn't move.
    The history of all hitherto existing society is the history of class struggle. The workers have nothing to lose but their chains. They have a world to gain. Workers of the world, UNITE! - Karl Marx, The Communist Manifesto

  12. #12
    Member Member Greyblades's Avatar
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    Default Re: The Official ETW Installation Problem Solving Thread

    ... I just cannot understand why my computer keeps trying t0 stop me from playing... every fugging time I try to log in to the steaming pile of smeg that I have to call steam it says :"could not connect to steam network"... just after I had gotten the damn thing to update and restarted my pc this came up and I cannot play the damn game.
    Last edited by Greyblades; 03-04-2009 at 19:25.
    Being better than the worst does not inherently make you good. But being better than the rest lets you brag.


    Quote Originally Posted by Strike For The South View Post
    Don't be scared that you don't freak out. Be scared when you don't care about freaking out
    Spoiler Alert, click show to read: 

  13. #13

    Default Re: The Official ETW Installation Problem Solving Thread

    greyblades, just start steam in offline mode.

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