The Daily Update at the Com

[TB666]

No kidding. It's pretty scary over at TWC. Some of the posters there seem to be genuinely deranged. I'm not joking. You'd think CA had murdered their entire families or something. I've never seen anything quite like it.

It was the same during the RTW era(which again the .org was the more reasonable site back then).
All the forums were pretty much hot-zones back then.
TWC handled itself well during M2TW due to a zero tolerance being issued on CA-bashing.
Some people got banned for simply looking at the CA-logo the wrong way but overall we had a more reasonable discussion and far more productive.
Today there is none, any thread being created is usually derailed after a few posts resulting in whining about bugs and other issues.
I have been flamed quite alot of times for simply trying to put things into perspective.
Hopefully the patch will calm things down a bit but I can promise you that some of them will complain regardless, no doubt about the same issues despite them being fixed(some of people complaining about the load-save bug in RTW complained about it even after it was fixed).
Kinda strange that CA doesn't post here that often despite being a better forum to communicate with their customers.

[Ordani]

Kinda strange that CA doesn't post here that often despite being a better forum to communicate with their customers.

Where-ever CA people are will be the forum perceived as most desirable to be using to most people.

[Phog_of_War]

I find it funny that some of the same people who said

"Take your time CA, we are willing to wait for even 2 to 3 months."

Are the same people who now say

"Wut? No patch today?!? That is just wrong CA!! You promised!!!!!!!"


Side note: post #100

[TB666]

I find it funny that some of the same people who said

"Take your time CA, we are willing to wait for even 2 to 3 months."

Are the same people who now say

"Wut? No patch today?!? That is just wrong CA!! You promised!!!!!!!"


Side note: post #100

Even more funny is that people that screamed out "OMG CA you released a non-tested patch that made the sound bugged, why don't you test your patches CA !!!111" are the same ones that are screaming out "Stop testing the patches and release the patch now, you can always fix it later !!11"

[Elmar Bijlsma]

TB666, Phog_of_War, is that even true or are you saying it to make yourself look cooler by comparison?

On the daily updates thing, sure, it's lots better then it was during the RTW days when communications were infrequent, later then promised (that were just the announcements, not a patch!) and used as many words as possible to tell us as little as he could get away with including pre-announcing announcements and worst of all resorting to direct untruths.
I got so fed up with Shogun/Richie, and also the people who kept profusely thanking him for any bit of non info being drip fed. Back in the STW days he was far more open, less prone to PR spin.
Don't miss Shogun/Richie one bit.

By comparison, a big two thumbs up to the recent comms. It's been getting better ever since SEGA grabbed the reigns. While the news/circumstances haven't been all that good, the generally frank communication (excepting Kierans off site post-release interview which put a bit too rosy hue on things) allows me to be a bit more understanding towards CA and the people that work there, and be more accepting of the current situation.

My annoyance as expressed in the previous post wasn't so much about CA naming a date and not making it. I took more issue that they couldn't get the release right when it shouldn't be all that hard. I mean, the patch was ready Friday, probably earlier. You'd have thought they'd be getting everything ready then, merely waiting to flip the switch after testing. Instead they seemed to have done it the way I do my chores... at the last possible moment. And got it wrong.

[TB666]

TB666, Phog_of_War, is that even true or are you saying it to make yourself look cooler by comparison?

I wish I was joking.

I mean, the patch was ready Friday, probably earlier.

While true the patch was ready friday indeed however they didn't know that and took the weekend to test the patch and make sure there are not issues.
Luckily there doesn't seem to have been any issues but they didn't know that at the time.
Better to be safe then sorry I suppose.

[Elmar Bijlsma]

I wish I was joking.

I reckon you were over egging the pudding, painting anyone exasperated over the sound bug in a bad light. Atleast Phog had the good sense to apply his statement to the nebulous "some". You applied a blanket statement that I am confident doesn't bear scrutiny.

While true the patch was ready friday indeed however they didn't know that and took the weekend to test the patch and make sure there are not issues.
Luckily there doesn't seem to have been any issues but they didn't know that at the time.
Better to be safe then sorry I suppose.

Uhm, the "better safe then sorry method" was to upload the patch in advance, continue QA, then flick the switch to activate Steam update on the desired date. That way you don't get any last minute surprises.
Or, if the test found something, do not to flick the switch, fix, then re-upload.

[Phog_of_War]

TB666, Phog_of_War, is that even true or are you saying it to make yourself look cooler by comparison?

Not in the slightest.

I am in total agreement that the communication between CA and their customers is better than it was during the RTW days, by the way.


The point that I'm trying to make is that some people at the .Com and here at the .Org (not as bad as at TW.com) are.....overeacting (sp?)


As far as your previous post Elmar regarding Steam, I am on the fence, but am leaning towards agreeing with you. I personally LOVE Steam but, it was easier to get patches "early" before CA/SEGA decided to go with Steam. However, I for one think the benifits we recieve from Steam outweigh the necessity of us having to have it. (I had it anyway so it was a moot issue for me) I am going to guess that the delay had to do with a scheduling conflict or something of that nature.

All in all, it wont matter in a few hours when the patch is available far and wide.