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Thread: Dell Hell... and how it was fixed

  1. #1
    Stranger in a strange land Moderator Hooahguy's Avatar
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    Default Dell Hell... and how it was fixed

    well, after the techies at Dell broke my fan and heatsink, i sent it back for repairs... again...
    you see, my laptop would freeze up a few minutes after i turned it on.

    so i sent it back. again.

    i got it back from repairs today, and guess what? my freezing problem still persisted.
    so i got on the phone with dell. on my third try calling (ill tell you why it took me 3 tries later) the techie on the line, after a slew of other things he told me to try, told me to boot up on safe mode and do a system restore. guess what? it worked. my problem is fixed and i am happily typing on it right now.

    hats off to Dell, for even though they caused me HUGE headaches, they pulled through....
    but funny that they only pulled through when i requested a replacement system....

    anyhow, heres the reason why it took me 3 tries to get me in contact with a Dell techie:
    if you begin yelling at Dell (i was fuming over their failure to fix it) they hang up on you.
    oops.
    On the Path to the Streets of Gold: a Suebi AAR
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  2. #2
    Devout worshipper of Bilious Member miotas's Avatar
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    Default Re: Dell Hell... and how it was fixed

    Quote Originally Posted by Hooahguy View Post
    if you begin yelling at Dell (i was fuming over their failure to fix it) they hang up on you.
    oops.
    The dirty little buggers! What's the point in calling a big company if you can't vent a little when they screw you around!

    - Four Horsemen of the Presence

  3. #3
    Moderator Moderator Gregoshi's Avatar
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    Default Re: Dell Hell... and how it was fixed

    To Dell and Back, by Hooahguy
    This space intentionally left blank

  4. #4
    the G-Diffuser Senior Member pevergreen's Avatar
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    Default Re: Dell Hell... and how it was fixed

    Quote Originally Posted by Gregoshi View Post
    To Dell and Back, by Hooahguy
    Quote Originally Posted by TosaInu
    The org will be org until everyone calls it a day.

    Quote Originally Posted by KukriKhan View Post
    but I joke. Some of my best friends are Vietnamese villages.
    Quote Originally Posted by Lemur
    Anyone who wishes to refer to me as peverlemur is free to do so.

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