You're getting off easy compared to the wild goose chase EA have me on right now.

Situation: I purchased and downloaded a booster pack to battlefield 2142. Wants me to activate, sure why not. Try to login, but the login system has changed from a username to email. So i use my email, which my username is linked to. It then asks me to enter a Classic Screen Name, i have no idea wtf that is, so i put in pevergreen.

Trying to activate the game, nothing. It wants a product key. I dont have one.

Long story short, I now have two accounts tied to my email, 'pevergreen' and the one i actually need to use. Theres an option to add an old account, but its apparently already in use, so i cant add it, but i have no way of finding where it is in use!

I sent a help request off an hour ago. They deleted it 25 minutes ago. It no longer exists anywhere.
The one I created at that time has not been confirmed as entered, im thinking its gone as well.