Yes, weird day, I was working but some of it actually came through to me, there was a mother who couldn't pay and told me he daughter was in hospital in Duisburg, so she gave me her ID card but then she wanted a receipt, too. When I told her I can only give receipts after people paid, she threatened me with physical harm etc.
I can kinda understand a mother but I cannot just let people go like that, it was a bad day overall.
Sorry for those who lost someone and I'm not sure who of the people I know might have been there.