You take a 5$ drink, make it 4$, and then the customer pays the extra 1$ only if the drink isn't bungled. Downside is that company is tempted to up the price, upside is that you get better service.
don't want decent service, i want a hassle-free drink.
Furunculus Maneuver: Adopt a highly logical position on a controversial subject where you cannot disagree with the merits of the proposal, only disagree with an opinion based on fundamental values. - Beskar
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