Help: game crashing

[myzz07]

I did read a bit about the poem problem. I can play all the voice files within that folder fine and didn't think that was an issue at first.

Should I delete the poem folder anyway and hope it doesn't crash when it comes to crop yields?

[caravel]

I've never tried it - never delete, rename and see what happens...

[myzz07]

I renamed it, didn't work. I deleted it, didn't work. Not sure what my other options are. I even got the CCCP thing and tried adjusting the codec settings like the other topic suggested. Any other possible methods I would still like to try.

[myzz07]

I did rename the harvest folder and now I'm fine. But after a few years of playing, I received a request to see an emissary. The door opened for him to enter the throne room but it froze there. I'm betting this will probably happen again when the dutch or portugese try to trade with me. Any possible way to fix this? Like I said before, I can play the audio files and so on but everything that has to do with the throne room, doesn't work.

[caravel]

Video codecs are the problem that causes the throne room advisor and the emissaries to crash. Have you installed any unusual ones? These might have been installed by some other programs you have. This is all covered in the thread I linked. I can't help you much beyond that as I haven't used windows for more than 12 months. If this problem persists I advise you to go to the .com and post a thread there, linking to this one. Maeda Toshiie is admin there and knows a lot about these kinds of problems.