Shooting Yourself in the Foot with a Rocket Launcher

[Crazed Rabbit]

In Real Life, it doesn't work out so well:
[NOTE: Swear words]
http://penny-arcade.com/resources/just-wow1.html

Things happen in manufacturing if your unhappy you have 7 days from the day your item ships for a refund. You placed a pre order just like any software title the gets a date moved due to the tweaks and bugs not being worked out and GameStop or any other place holds your cash and im sure you don’t complain to activision or epic games so put on your big boy hat and wait it out like everyone else. The benefit is a token of our appreaciation for everyone no one is special including you or any first time buyer . Feel free to cancel we need the units were back ordered 11,000 units so your 2 will be gone fast. Maybe I’ll put them on eBay for 150.00 myself. Have a good day Dan.

And this genius has only begun digging.

And the short follow-up:
http://penny-arcade.com/resources/an-update1.html

The guy, Paul Christoforo, gets fired:
http://kotaku.com/5871479/pr-trollin...or-forgiveness

A funny video reenactment:
[NOTE: Swearing]
https://www.youtube.com/watch?v=xqV9...&feature=share

A link to a bunch of links:
http://www.reddit.com/r/gaming/comme...ake_money_and/

And the guy has done this before:
http://www.natesnetwork.com/Poor-customer-service

CR

[Veho Nex]

EA needs to hire that dude. Id lol so hard as they go down the drain.

[Gregoshi]

Unbelievable. Inflated ego and stupidity don't go so well together.

[Husar]

Unbelievable. Inflated ego and stupidity don't go so well together.

Yes, absolutely. His apology to Penny Arcade reads like he is just sorry that he chose a fight with someone he couldn't beat, not like he is truly sorry about what he did.
The controller gizmos are innocent though.

[CountArach]

Yes, absolutely. His apology to Penny Arcade reads like he is just sorry that he chose a fight with someone he couldn't beat, not like he is truly sorry about what he did.

Spot on.

It is such a shame that the company picked this man to do their PR, apparently in complete ignorance of his personality (though some of the comments from the executives hint that they may have had some inkling). The controller seems really good and, as said, would be a great thing for some disabled kids.

[Tuuvi]

If I treated one of my customers that way I would be fired in no time, and I make like 8 bucks an hour. What a joke.