Stolen iPhone

[Fragony]

Pinpoint where it is and retrieve it

[stratigos vasilios]

They've turned off the phone or taken her SIM card out. You can only pinpoint if the phone is on and has your SIM inside, that's how the app works. You log in with your apple ID (your SIM) and find where your phone is, app has its limitations unfortunately.

...Otherwise I would be there screaming for it!

EDIT: After a bit of reading, supposedly you can still pinpoint the phone if Location Services is still activated. As I can't find it, I would guess they've got the phone turned off or have restored it to factory settings already.