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  1. #1
    master of the pwniverse Member Fragony's Avatar
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    Default Re: I got my first customer complaint at work tonight

    Quote Originally Posted by The Lurker Below View Post
    Seriously? wtf over. One of the things that make annoying family, friends, and neighbors bearable is association with complete strangers that are generous and enjoyable to be around. Encountering random pleasantries keeps me filled with hope that my family, friends, and neighbors may at some point be less annoying. No really, brother, does living not come with enough unhappiness that we need to be unfriendly in random encounters?
    It's not really rudeness, just informal, etiquette is different here. If you are overly friendly to a stranger he/she will think you are pulling a leg. If you don't care about how someone is doing just don't ask, it's just how we do things here.

    Fun read from foreigners perspective http://stuffdutchpeoplelike.com/2011...ch-directness/
    Last edited by Fragony; 04-24-2013 at 06:30.

  2. #2
    One of the Undutchables Member The Stranger's Avatar
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    Default Re: I got my first customer complaint at work tonight

    people can be annoying, they can b1tch about unimportant things or take very long time to decide on something (inertia... fk ye!)

    but the fault was not with the girl, you should file a complaint about the enviroment you work in imo, doesnt sound very safe/well organised...

    We do not sow.

  3. #3
    Member Member lionhard's Avatar
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    Default Re: I got my first customer complaint at work tonight

    If you let people wind you up they surely will, i find playing football or going the gym a good release. But weirdly enough i also find just shouting random stuff at the top of my voice works too (normally the worst swear words u can think of) so when im stressed from work, it feels good :~)
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  4. #4
    The Black Senior Member Papewaio's Avatar
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    Default Re: I got my first customer complaint at work tonight

    If you want more practice become a moderator :)
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  5. #5
    In the shadows... Member Vuk's Avatar
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    Default Re: I got my first customer complaint at work tonight

    You should have kicked her to the ground while screaming "THIS IS -insert name of institution you are working at-!"
    That would have been good customer service.
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  6. #6
    Banned Kadagar_AV's Avatar
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    Default Re: I got my first customer complaint at work tonight

    I hate corporatism. This is just why.

    Hooahguy, I salute you!

    Over here in Austria, we have little pretence of putting up with idiots. When I worked in bars here, it is general standard that if a guest don't know what they want when you address them, you give them a hateful look and move on to the next guest. You are also completely free to completely neglect that guest for the rest of the evening. Or week. Or life.

    A guest of mine left his skis at the ski deposit. He lost his voucher saying where they were, and solidly claimed they were not where he had left them. He described them, and the staff promised to have a look.

    When he returned the next day he was handed the skis, but somehow it now stood "you idiot" in permanent marker on them.

    A woman in her 40's, carrying her skis over her shoulders, suddenly turned around and hit a friend of mine on the head. She went "Oooops, sorry.."

    He pushed her so she fell to the ground and went "Oooops, sorry, moron!"

    I had a kid in my ski group who bit not one, but two other kids. I locked the kid in the dog kennel and called the parents to pick him up. They actually went to the police about it. The policemen high fived me and dropped the case.

    I effin LOVE Austria at times :)

    Don't get me wrong, service here is EXTRAORDINARY... I for one just sweated my arse off helping older tourists with way too heavy bags up some brutal stairs. Everyone here wants the tourists to have a good time, and are glad to go out of their way to assure it.

    But. We. Do. Not. Put. Up. With. Idiots.

  7. #7
    Old Town Road Senior Member Strike For The South's Avatar
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    Default Re: I got my first customer complaint at work tonight

    Austria sounds terrible.
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  8. #8
    Ranting madman of the .org Senior Member Fly Shoot Champion, Helicopter Champion, Pedestrian Killer Champion, Sharpshooter Champion, NFS Underground Champion Rhyfelwyr's Avatar
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    Default Re: I got my first customer complaint at work tonight

    Quote Originally Posted by Kadagar_AV View Post
    I locked the kid in the dog kennel
    Austria, the land of Joseph Fritzl.
    At the end of the day politics is just trash compared to the Gospel.

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