I agree insofar as the website not being the "big" story, but the magnitude of the technical failure that is heathcare.gov is most definitely not being overblown....
They didn't begin any actual testing of the site until just a couple weeks before launch- far too late to make any significant changes. But, even with the testing they did, the website was crashing under a load of just a few hundred users- on a website that was expecting to receive millions. Some problems are to be expected when you roll out a major e-commerce portal. The problems with heathcare.gov go far beyond that. It was essentially non-functional on its go-live date.
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