Clearly there is a mismatch between your experiences and my own when you come out with a statement like that.
The downsides with the NHS is the relation with the private sector, usually with private payments taking a priority over the 'free' (some doctors do out of hours or allow private referrals) and private services such as a bed-side basic TV costing £5-per-day and the waiting times for non-essential operations or having to wait a couple of months for a free hip replacement opposed to paying over $50,000 in the United States and still having to wait a while.
A lot of people take the service for granted, but even then, it is something like 4 out of 6 operations are for the over 65. It clearly takes care of the vulnerable old people.
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