The interview in the OP is very informative in that regard. He explained how the only way for the public and politicians to find out is if NSA self-reports. He was torn when it came to making all of this public and he finally made a decision when the head of the NSA directly lied about it to a congress committee.
Now, you can choose to think he lied about that and that he only wanted publicity, that's fair I guess, maybe he did lie, but somehow I doubt it.
He also explained how the Five Eyes alliance work and how basically all members were doing the same thing. This isn't only about USA. There is no reason to believe that all intelligence agencies around the world with adequate funding and infrastructure aren't doing the same thing.
The big issue is how public has little interest in all of this. We're truly sheep and it appears that as long as the shepherd doesn't do something that directly affects us, we'll just happily bleat away.
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