How long ago was this? Ive been playing with the most recent version, and I have not had this problem. But the AI isnt so great, I will agree with you on that. Its more a result of conflicting orders and predetermined pathing issues from what I can tell. What will happen with the pathfinding issue is that when a character starts out towards an objective and then that route gets blocked, the character will get stuck there for about 5-10 seconds before finding a new path and correcting itself. Happens most to workers when they are building stuff. Other times prisoners wont be searched or otherwise dealt with and the order to do so just get stuck somewhere on the line, though a reboot of the game usually fixes this.
Another problem I have is that when there is an emergency like a prisoner overdoses or something, the nearest guard isnt assigned the task to deal with it. My first death in my current prison was a result of the responding guard coming from across the facility to bring him to the infirmary, and by the time he was brought there he was dead. In the meantime, half a dozen guards passed by his cell and did nothing.
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