STW Crash on Windows 7 ( 64 Bit ) Laptop
Help !
STW System crash : Details and specs below.
Whats wrong here, can this be fixed and how ???
Any details in [ ] have been added by me ( with a : suffix ).
Thanks.
Customer Name: Microsoft
Game Name: Shogun:Total War
Problem: Problem signature:
Problem Event Name: APPCRASH
Application Name: Shogun.exe
Application Version: 1.0.0.1
Application Timestamp: 39100af3
Fault Module Name: Shogun.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 39100af3
Exception Code: c0000005
Exception Offset: 0000d773
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: c66d
Additional Information 2: c66d2a2cb646b52b34e54e3b98c19420
Additional Information 3: a643
Additional Information 4: a64394d71a7e149572942f7ec891f3df
[SYSTEM]
Processor: Unknown, 1586.2 MHz
Memory: 3925 MB RAM
Free hard disk space ( MB ): 3927
Bus Type: Unknown
[Operating System]
Windows Version: Unknown [ : Windows 7 Professional 64 Bit ( 6.1,build 7601 ) ]
Product ID: Unknown
[DirectX (tm)] [ : DirectX 11 ]
Display Driver Version: Unknown
Display Driver Status: Blank, Hardware Support
DirectDraw Ver. 6.01.7600.16385
DirectSound Ver. 6.01.7600.16385
DirectSound Status: Not Certified
Active Audio Drivers:
DirectPlay Ver. 6.01.7600.16385
Not Installed.
DirectX Driver Build Type: Standard Release Version.
Video Card: [ : Integrated Intel HD Graphics ]
Current Resolution: 1600x900
Bits Per Pixel: 32
Number of Colors (reported by Windows): 16777216
Glide(tm): not installed
Number of 3Dfx (tm) boards: 0
3Dfx chipsets: not installed
** CONFLICTS / PROBLEMS **
No Problems / Conflicts or Disabled Devices.
[CPU]
CPU Vendor: GenuineIntel
Family: Unknown
Detected Frequency: 1586.2 MHz
Model: Model 0h [ : CPU N3700 ]
Type: -
Comment:
Total CPUs: 4
Active CPUs: 4
MMX (tm): Yes
FPU On Chip: Yes
BIOS Name: Unknown
BIOS Version: Unknown
Ports: 0 Parallel, 0 Serial
[STORAGE DEVICES]
Total Physical Memory: 3925 MB
Free Physical Memory: 2368 MB
SCSI Adapter(s): Not Installed.
Floppy Drive(s):
** CD-ROM Drive(s) **
Benchmark speed ( approx ): 9 KB/s data transfer rate
SingleSpeed
** Disk Drives **
Drive: [-C-] Windows - [HDD]
Total Disk Space: [4188.01] / 3994.00 MB
Free Disk Space: [4117.12] / 3926.39 MB
-----------------
Total Clusters: 120,560,127
Total Sectors: 964,481,016
Total Bytes: 4,188,008,448
Sectors Per Cluster: 8 Sectors
Sector Size: 512 Bytes
Cluster Size: 4,096 Bytes
Max. File Name Length: 255 Characters
File System: NTFS
*************
Drive: [-D-] SHOGUN_CD1 - [CD-ROM]
Total Disk Space: [580.63] / 553.73 MB
Free Disk Space: [0.00] / 0.00 MB
-----------------
Total Clusters: 283,511
Total Sectors: 283,511
Total Bytes: 580,630,528
Sectors Per Cluster: 1 Sectors
Sector Size: 2048 Bytes
Cluster Size: 2,048 Bytes
Max. File Name Length: 110 Characters
File System: CDFS
*************
[VIDEO]
Video Card: [ : Integrated Intel HD Graphics ]
Video Memory: 8 MB
Bus Type: Unknown
Chip Model: Cannot be detected.
DAC Type: Cannot be detected.
Chip Revision: Cannot be detected.
** SUPPORTED VIDEO MODES **
256 Color (8bit), 320x200
256 Color (8bit), 320x200
256 Color (8bit), 320x200
256 Color (8bit), 320x200
High Color (16bit), 320x200
High Color (16bit), 320x200
High Color (16bit), 320x200
High Color (16bit), 320x200
True Color (32bit), 320x200
True Color (32bit), 320x200
True Color (32bit), 320x200
True Color (32bit), 320x200
256 Color (8bit), 320x240
256 Color (8bit), 320x240
256 Color (8bit), 320x240
256 Color (8bit), 320x240
High Color (16bit), 320x240
High Color (16bit), 320x240
High Color (16bit), 320x240
High Color (16bit), 320x240
True Color (32bit), 320x240
True Color (32bit), 320x240
True Color (32bit), 320x240
True Color (32bit), 320x240
256 Color (8bit), 400x300
256 Color (8bit), 400x300
256 Color (8bit), 400x300
256 Color (8bit), 400x300
High Color (16bit), 400x300
High Color (16bit), 400x300
High Color (16bit), 400x300
High Color (16bit), 400x300
True Color (32bit), 400x300
True Color (32bit), 400x300
True Color (32bit), 400x300
True Color (32bit), 400x300
256 Color (8bit), 512x384
256 Color (8bit), 512x384
256 Color (8bit), 512x384
256 Color (8bit), 512x384
High Color (16bit), 512x384
High Color (16bit), 512x384
High Color (16bit), 512x384
High Color (16bit), 512x384
True Color (32bit), 512x384
True Color (32bit), 512x384
True Color (32bit), 512x384
True Color (32bit), 512x384
256 Color (8bit), 640x400
256 Color (8bit), 640x400
256 Color (8bit), 640x400
256 Color (8bit), 640x400
High Color (16bit), 640x400
High Color (16bit), 640x400
High Color (16bit), 640x400
High Color (16bit), 640x400
True Color (32bit), 640x400
True Color (32bit), 640x400
True Color (32bit), 640x400
True Color (32bit), 640x400
256 Color (8bit), 640x480
256 Color (8bit), 640x480
256 Color (8bit), 640x480
256 Color (8bit), 640x480
High Color (16bit), 640x480
High Color (16bit), 640x480
High Color (16bit), 640x480
High Color (16bit), 640x480
True Color (32bit), 640x480
True Color (32bit), 640x480
True Color (32bit), 640x480
True Color (32bit), 640x480
256 Color (8bit), 800x600
256 Color (8bit), 800x600
256 Color (8bit), 800x600
256 Color (8bit), 800x600
High Color (16bit), 800x600
High Color (16bit), 800x600
High Color (16bit), 800x600
High Color (16bit), 800x600
True Color (32bit), 800x600
True Color (32bit), 800x600
True Color (32bit), 800x600
True Color (32bit), 800x600
256 Color (8bit), 1024x768
256 Color (8bit), 1024x768
256 Color (8bit), 1024x768
256 Color (8bit), 1024x768
High Color (16bit), 1024x768
High Color (16bit), 1024x768
High Color (16bit), 1024x768
High Color (16bit), 1024x768
True Color (32bit), 1024x768
True Color (32bit), 1024x768
True Color (32bit), 1024x768
True Color (32bit), 1024x768
256 Color (8bit), 1152x864
256 Color (8bit), 1152x864
256 Color (8bit), 1152x864
256 Color (8bit), 1152x864
High Color (16bit), 1152x864
High Color (16bit), 1152x864
High Color (16bit), 1152x864
High Color (16bit), 1152x864
True Color (32bit), 1152x864
True Color (32bit), 1152x864
True Color (32bit), 1152x864
True Color (32bit), 1152x864
256 Color (8bit), 1280x600
256 Color (8bit), 1280x600
256 Color (8bit), 1280x600
256 Color (8bit), 1280x600
High Color (16bit), 1280x600
High Color (16bit), 1280x600
High Color (16bit), 1280x600
High Color (16bit), 1280x600
True Color (32bit), 1280x600
True Color (32bit), 1280x600
True Color (32bit), 1280x600
True Color (32bit), 1280x600
256 Color (8bit), 1280x720
256 Color (8bit), 1280x720
High Color (16bit), 1280x720
High Color (16bit), 1280x720
True Color (32bit), 1280x720
True Color (32bit), 1280x720
256 Color (8bit), 1280x768
256 Color (8bit), 1280x768
256 Color (8bit), 1280x768
256 Color (8bit), 1280x768
High Color (16bit), 1280x768
High Color (16bit), 1280x768
High Color (16bit), 1280x768
High Color (16bit), 1280x768
True Color (32bit), 1280x768
True Color (32bit), 1280x768
True Color (32bit), 1280x768
True Color (32bit), 1280x768
256 Color (8bit), 1280x800
256 Color (8bit), 1280x800
256 Color (8bit), 1280x800
256 Color (8bit), 1280x800
High Color (16bit), 1280x800
High Color (16bit), 1280x800
High Color (16bit), 1280x800
High Color (16bit), 1280x800
True Color (32bit), 1280x800
True Color (32bit), 1280x800
True Color (32bit), 1280x800
True Color (32bit), 1280x800
256 Color (8bit), 1360x768
256 Color (8bit), 1360x768
256 Color (8bit), 1360x768
256 Color (8bit), 1360x768
High Color (16bit), 1360x768
High Color (16bit), 1360x768
High Color (16bit), 1360x768
High Color (16bit), 1360x768
True Color (32bit), 1360x768
True Color (32bit), 1360x768
True Color (32bit), 1360x768
True Color (32bit), 1360x768
256 Color (8bit), 1366x768
256 Color (8bit), 1366x768
256 Color (8bit), 1366x768
256 Color (8bit), 1366x768
High Color (16bit), 1366x768
High Color (16bit), 1366x768
High Color (16bit), 1366x768
High Color (16bit), 1366x768
True Color (32bit), 1366x768
True Color (32bit), 1366x768
True Color (32bit), 1366x768
True Color (32bit), 1366x768
256 Color (8bit), 1440x900
256 Color (8bit), 1440x900
256 Color (8bit), 1440x900
256 Color (8bit), 1440x900
High Color (16bit), 1440x900
High Color (16bit), 1440x900
High Color (16bit), 1440x900
High Color (16bit), 1440x900
True Color (32bit), 1440x900
True Color (32bit), 1440x900
True Color (32bit), 1440x900
True Color (32bit), 1440x900
256 Color (8bit), 1600x900
256 Color (8bit), 1600x900
High Color (16bit), 1600x900
High Color (16bit), 1600x900
True Color (32bit), 1600x900
True Color (32bit), 1600x900
** MONITOR INFORMATION **
Monitor Type / Model: Unknown
Manufacturer: Unknown
Maximum Supported Resolution: Unknown
[SOUND]
** MIDI Output Devices **
Device: Microsoft GS Wavetable Synth
Manufacturer: Microsoft Corporation
** Wave Output Devices **
Device: Speakers (Realtek High Definiti
Manufacturer: Microsoft Corporation
[MODEM]
** Modems **
Modem: No Modem Installed.
Manufacturer:
Attached to Port:
[NETWORK]
** Network Adapters **
Modem: No Network Adapter Installed.
IP Address: Disabled
Subnet Mask: Disabled
Default Getway:
Winsock Desc.: WinSock 2.0
Winsock Status: Running
** ALL INSTALLED DEVICES **
X_CASE_START
X_CASE_DESCRIPTION: Problem signature:
Problem Event Name: APPCRASH
Application Name: Shogun.exe
Application Version: 1.0.0.1
Application Timestamp: 39100af3
Fault Module Name: Shogun.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 39100af3
Exception Code: c0000005
Exception Offset: 0000d773
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: c66d
Additional Information 2: c66d2a2cb646b52b34e54e3b98c19420
Additional Information 3: a643
Additional Information 4: a64394d71a7e149572942f7ec891f3df
X_CONTACT_FIRST_NAME: Microsoft
X_CONTACT_LAST_NAME:
X_GAME: Shogun:Total War
X_OPERATING_SYSTEM: Unknown [ : Windows 7 Professional 64 Bit ( 6.1, build 7601 ) ]
X_PROCESSOR: Model 0h [ : N3700 ]
X_SPEED: 1586.2 MHz
X_MMX: Yes
X_RAM: 3925 MB [ : 2GB ]
X_VIDEO_CARD: [ : Integrated Intel HD Graphics ]
X_DISPLAY_DRIVER: Unknown
X_DISPLAY_DIRECTX: Blank, Hardware Support [ : DirectX 11 ]
X_DISPLAY_MEMORY: 8 MB
X_DISPLAY_CHIPMODEL: Cannot be detected.
X_AUDIO_CERTIFIED: Not Certified
X_AUDIO_DRIVERS: X_GLIDE: not installed
X_3DFX_CHIP: not installed
X_MODEM: No Modem Installed.
X_V_MANUFACTURER:
X_A_MANUFACTURER: Unknown (26957)
X_CASE_END
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