Results 1 to 14 of 14

Thread: STW Crash on Windows 7 ( 64 Bit ) Laptop

  1. #1
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Exclamation STW Crash on Windows 7 ( 64 Bit ) Laptop

    Help !

    STW System crash : Details and specs below.

    Whats wrong here, can this be fixed and how ???

    Any details in [ ] have been added by me ( with a : suffix ).

    Thanks.

    Customer Name: Microsoft
    Game Name: Shogun:Total War

    Problem: Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Shogun.exe
    Application Version: 1.0.0.1
    Application Timestamp: 39100af3
    Fault Module Name: Shogun.exe
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 39100af3
    Exception Code: c0000005
    Exception Offset: 0000d773
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional Information 1: c66d

    Additional Information 2: c66d2a2cb646b52b34e54e3b98c19420

    Additional Information 3: a643

    Additional Information 4: a64394d71a7e149572942f7ec891f3df

    [SYSTEM]

    Processor: Unknown, 1586.2 MHz
    Memory: 3925 MB RAM
    Free hard disk space ( MB ): 3927
    Bus Type: Unknown

    [Operating System]
    Windows Version: Unknown [ : Windows 7 Professional 64 Bit ( 6.1,build 7601 ) ]
    Product ID: Unknown

    [DirectX (tm)] [ : DirectX 11 ]
    Display Driver Version: Unknown
    Display Driver Status: Blank, Hardware Support
    DirectDraw Ver. 6.01.7600.16385
    DirectSound Ver. 6.01.7600.16385
    DirectSound Status: Not Certified
    Active Audio Drivers:
    DirectPlay Ver. 6.01.7600.16385
    Not Installed.
    DirectX Driver Build Type: Standard Release Version.

    Video Card: [ : Integrated Intel HD Graphics ]

    Current Resolution: 1600x900
    Bits Per Pixel: 32
    Number of Colors (reported by Windows): 16777216

    Glide(tm): not installed
    Number of 3Dfx (tm) boards: 0
    3Dfx chipsets: not installed

    ** CONFLICTS / PROBLEMS **

    No Problems / Conflicts or Disabled Devices.

    [CPU]

    CPU Vendor: GenuineIntel
    Family: Unknown
    Detected Frequency: 1586.2 MHz
    Model: Model 0h [ : CPU N3700 ]
    Type: -
    Comment:
    Total CPUs: 4
    Active CPUs: 4
    MMX (tm): Yes
    FPU On Chip: Yes
    BIOS Name: Unknown
    BIOS Version: Unknown
    Ports: 0 Parallel, 0 Serial

    [STORAGE DEVICES]

    Total Physical Memory: 3925 MB
    Free Physical Memory: 2368 MB

    SCSI Adapter(s): Not Installed.
    Floppy Drive(s):


    ** CD-ROM Drive(s) **
    Benchmark speed ( approx ): 9 KB/s data transfer rate
    SingleSpeed

    ** Disk Drives **

    Drive: [-C-] Windows - [HDD]
    Total Disk Space: [4188.01] / 3994.00 MB
    Free Disk Space: [4117.12] / 3926.39 MB
    -----------------
    Total Clusters: 120,560,127
    Total Sectors: 964,481,016
    Total Bytes: 4,188,008,448
    Sectors Per Cluster: 8 Sectors
    Sector Size: 512 Bytes
    Cluster Size: 4,096 Bytes
    Max. File Name Length: 255 Characters
    File System: NTFS

    *************

    Drive: [-D-] SHOGUN_CD1 - [CD-ROM]
    Total Disk Space: [580.63] / 553.73 MB
    Free Disk Space: [0.00] / 0.00 MB
    -----------------
    Total Clusters: 283,511
    Total Sectors: 283,511
    Total Bytes: 580,630,528
    Sectors Per Cluster: 1 Sectors
    Sector Size: 2048 Bytes
    Cluster Size: 2,048 Bytes
    Max. File Name Length: 110 Characters
    File System: CDFS

    *************

    [VIDEO]

    Video Card: [ : Integrated Intel HD Graphics ]
    Video Memory: 8 MB
    Bus Type: Unknown
    Chip Model: Cannot be detected.
    DAC Type: Cannot be detected.
    Chip Revision: Cannot be detected.

    ** SUPPORTED VIDEO MODES **

    256 Color (8bit), 320x200
    256 Color (8bit), 320x200
    256 Color (8bit), 320x200
    256 Color (8bit), 320x200
    High Color (16bit), 320x200
    High Color (16bit), 320x200
    High Color (16bit), 320x200
    High Color (16bit), 320x200
    True Color (32bit), 320x200
    True Color (32bit), 320x200
    True Color (32bit), 320x200
    True Color (32bit), 320x200
    256 Color (8bit), 320x240
    256 Color (8bit), 320x240
    256 Color (8bit), 320x240
    256 Color (8bit), 320x240
    High Color (16bit), 320x240
    High Color (16bit), 320x240
    High Color (16bit), 320x240
    High Color (16bit), 320x240
    True Color (32bit), 320x240
    True Color (32bit), 320x240
    True Color (32bit), 320x240
    True Color (32bit), 320x240
    256 Color (8bit), 400x300
    256 Color (8bit), 400x300
    256 Color (8bit), 400x300
    256 Color (8bit), 400x300
    High Color (16bit), 400x300
    High Color (16bit), 400x300
    High Color (16bit), 400x300
    High Color (16bit), 400x300
    True Color (32bit), 400x300
    True Color (32bit), 400x300
    True Color (32bit), 400x300
    True Color (32bit), 400x300
    256 Color (8bit), 512x384
    256 Color (8bit), 512x384
    256 Color (8bit), 512x384
    256 Color (8bit), 512x384
    High Color (16bit), 512x384
    High Color (16bit), 512x384
    High Color (16bit), 512x384
    High Color (16bit), 512x384
    True Color (32bit), 512x384
    True Color (32bit), 512x384
    True Color (32bit), 512x384
    True Color (32bit), 512x384
    256 Color (8bit), 640x400
    256 Color (8bit), 640x400
    256 Color (8bit), 640x400
    256 Color (8bit), 640x400
    High Color (16bit), 640x400
    High Color (16bit), 640x400
    High Color (16bit), 640x400
    High Color (16bit), 640x400
    True Color (32bit), 640x400
    True Color (32bit), 640x400
    True Color (32bit), 640x400
    True Color (32bit), 640x400
    256 Color (8bit), 640x480
    256 Color (8bit), 640x480
    256 Color (8bit), 640x480
    256 Color (8bit), 640x480
    High Color (16bit), 640x480
    High Color (16bit), 640x480
    High Color (16bit), 640x480
    High Color (16bit), 640x480
    True Color (32bit), 640x480
    True Color (32bit), 640x480
    True Color (32bit), 640x480
    True Color (32bit), 640x480
    256 Color (8bit), 800x600
    256 Color (8bit), 800x600
    256 Color (8bit), 800x600
    256 Color (8bit), 800x600
    High Color (16bit), 800x600
    High Color (16bit), 800x600
    High Color (16bit), 800x600
    High Color (16bit), 800x600
    True Color (32bit), 800x600
    True Color (32bit), 800x600
    True Color (32bit), 800x600
    True Color (32bit), 800x600
    256 Color (8bit), 1024x768
    256 Color (8bit), 1024x768
    256 Color (8bit), 1024x768
    256 Color (8bit), 1024x768
    High Color (16bit), 1024x768
    High Color (16bit), 1024x768
    High Color (16bit), 1024x768
    High Color (16bit), 1024x768
    True Color (32bit), 1024x768
    True Color (32bit), 1024x768
    True Color (32bit), 1024x768
    True Color (32bit), 1024x768
    256 Color (8bit), 1152x864
    256 Color (8bit), 1152x864
    256 Color (8bit), 1152x864
    256 Color (8bit), 1152x864
    High Color (16bit), 1152x864
    High Color (16bit), 1152x864
    High Color (16bit), 1152x864
    High Color (16bit), 1152x864
    True Color (32bit), 1152x864
    True Color (32bit), 1152x864
    True Color (32bit), 1152x864
    True Color (32bit), 1152x864
    256 Color (8bit), 1280x600
    256 Color (8bit), 1280x600
    256 Color (8bit), 1280x600
    256 Color (8bit), 1280x600
    High Color (16bit), 1280x600
    High Color (16bit), 1280x600
    High Color (16bit), 1280x600
    High Color (16bit), 1280x600
    True Color (32bit), 1280x600
    True Color (32bit), 1280x600
    True Color (32bit), 1280x600
    True Color (32bit), 1280x600
    256 Color (8bit), 1280x720
    256 Color (8bit), 1280x720
    High Color (16bit), 1280x720
    High Color (16bit), 1280x720
    True Color (32bit), 1280x720
    True Color (32bit), 1280x720
    256 Color (8bit), 1280x768
    256 Color (8bit), 1280x768
    256 Color (8bit), 1280x768
    256 Color (8bit), 1280x768
    High Color (16bit), 1280x768
    High Color (16bit), 1280x768
    High Color (16bit), 1280x768
    High Color (16bit), 1280x768
    True Color (32bit), 1280x768
    True Color (32bit), 1280x768
    True Color (32bit), 1280x768
    True Color (32bit), 1280x768
    256 Color (8bit), 1280x800
    256 Color (8bit), 1280x800
    256 Color (8bit), 1280x800
    256 Color (8bit), 1280x800
    High Color (16bit), 1280x800
    High Color (16bit), 1280x800
    High Color (16bit), 1280x800
    High Color (16bit), 1280x800
    True Color (32bit), 1280x800
    True Color (32bit), 1280x800
    True Color (32bit), 1280x800
    True Color (32bit), 1280x800
    256 Color (8bit), 1360x768
    256 Color (8bit), 1360x768
    256 Color (8bit), 1360x768
    256 Color (8bit), 1360x768
    High Color (16bit), 1360x768
    High Color (16bit), 1360x768
    High Color (16bit), 1360x768
    High Color (16bit), 1360x768
    True Color (32bit), 1360x768
    True Color (32bit), 1360x768
    True Color (32bit), 1360x768
    True Color (32bit), 1360x768
    256 Color (8bit), 1366x768
    256 Color (8bit), 1366x768
    256 Color (8bit), 1366x768
    256 Color (8bit), 1366x768
    High Color (16bit), 1366x768
    High Color (16bit), 1366x768
    High Color (16bit), 1366x768
    High Color (16bit), 1366x768
    True Color (32bit), 1366x768
    True Color (32bit), 1366x768
    True Color (32bit), 1366x768
    True Color (32bit), 1366x768
    256 Color (8bit), 1440x900
    256 Color (8bit), 1440x900
    256 Color (8bit), 1440x900
    256 Color (8bit), 1440x900
    High Color (16bit), 1440x900
    High Color (16bit), 1440x900
    High Color (16bit), 1440x900
    High Color (16bit), 1440x900
    True Color (32bit), 1440x900
    True Color (32bit), 1440x900
    True Color (32bit), 1440x900
    True Color (32bit), 1440x900
    256 Color (8bit), 1600x900
    256 Color (8bit), 1600x900
    High Color (16bit), 1600x900
    High Color (16bit), 1600x900
    True Color (32bit), 1600x900
    True Color (32bit), 1600x900

    ** MONITOR INFORMATION **

    Monitor Type / Model: Unknown
    Manufacturer: Unknown
    Maximum Supported Resolution: Unknown

    [SOUND]

    ** MIDI Output Devices **

    Device: Microsoft GS Wavetable Synth
    Manufacturer: Microsoft Corporation

    ** Wave Output Devices **

    Device: Speakers (Realtek High Definiti
    Manufacturer: Microsoft Corporation

    [MODEM]

    ** Modems **

    Modem: No Modem Installed.
    Manufacturer:
    Attached to Port:

    [NETWORK]

    ** Network Adapters **

    Modem: No Network Adapter Installed.
    IP Address: Disabled
    Subnet Mask: Disabled
    Default Getway:

    Winsock Desc.: WinSock 2.0
    Winsock Status: Running

    ** ALL INSTALLED DEVICES **

    X_CASE_START
    X_CASE_DESCRIPTION: Problem signature:

    Problem Event Name: APPCRASH
    Application Name: Shogun.exe
    Application Version: 1.0.0.1
    Application Timestamp: 39100af3
    Fault Module Name: Shogun.exe
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 39100af3
    Exception Code: c0000005
    Exception Offset: 0000d773
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: c66d
    Additional Information 2: c66d2a2cb646b52b34e54e3b98c19420
    Additional Information 3: a643
    Additional Information 4: a64394d71a7e149572942f7ec891f3df

    X_CONTACT_FIRST_NAME: Microsoft
    X_CONTACT_LAST_NAME:
    X_GAME: Shogun:Total War
    X_OPERATING_SYSTEM: Unknown [ : Windows 7 Professional 64 Bit ( 6.1, build 7601 ) ]
    X_PROCESSOR: Model 0h [ : N3700 ]
    X_SPEED: 1586.2 MHz
    X_MMX: Yes
    X_RAM: 3925 MB [ : 2GB ]
    X_VIDEO_CARD: [ : Integrated Intel HD Graphics ]
    X_DISPLAY_DRIVER: Unknown
    X_DISPLAY_DIRECTX: Blank, Hardware Support [ : DirectX 11 ]
    X_DISPLAY_MEMORY: 8 MB
    X_DISPLAY_CHIPMODEL: Cannot be detected.
    X_AUDIO_CERTIFIED: Not Certified
    X_AUDIO_DRIVERS: X_GLIDE: not installed
    X_3DFX_CHIP: not installed
    X_MODEM: No Modem Installed.
    X_V_MANUFACTURER:
    X_A_MANUFACTURER: Unknown (26957)
    X_CASE_END
    Last edited by DEB8; 07-25-2016 at 20:14.

  2. #2
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Further to the above :

    The crash occurs BEFORE the initial red "Shogun" splash screen, and also BEFORE the games CD check ; so I think the problem is very basic...!

    The error screen "title" is SHOG_CPP and the message is :

    "SHOG_CPP has stopped working".

    NB : The game has not managed to set up cfg files : shoguncg or shogunfe ; however, when imported from a working version of the game, exactly the same crash ( as noted in the previous post ) occurs.

    NBB : All compatibility modes have been tried ( and each has failed ).
    Last edited by DEB8; 07-18-2016 at 14:33.

  3. #3
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Hmmm,

    The silence is deafening...

    I know some of you "out there" have a 64 bit Windows 7 laptop and a WORKING ( STW ) game !!!
    Can one ( or more ) of you please compare your O/S specifications with mine and advise any differences.

    Thanks...

  4. #4
    Senior Member Senior Member ReluctantSamurai's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    1,668

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    I have Win7/64bit but on my desktop PC, not a laptop. It runs fine but for one glitch...I cannot exit the game the normal way. I have to Alt-Tab it to desktop, and close it with Task Manager.

    In what directory is the game installed? For me, I had problems getting the game to run until I removed it from the Program Files (x86) directory
    High Plains Drifter

  5. #5
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Hello !

    I installed it directly onto the C drive ( as done previously with a Vista O/S ). Did you install a copy of a game that you already had on another PC ?
    [ The crash is so early that I wonder if it's a "recognition" problem of some kind... I am concerned that it does not even get to the Splash screen !! ]

  6. #6
    Senior Member Senior Member ReluctantSamurai's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    1,668

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    I have the Sold Out CD version, and I installed it directly from the disc.
    High Plains Drifter

  7. #7
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    I am afraid you have misunderstood my question here...

    I have the EA Classics ( 2 CD version ) Original, not Gold or Warlord, and I too installed it directly from the disc.
    However, I had previously installed it on a Vista O/S , and have now installed it on a Windows 7 Laptop O/S.
    Therefore the same game ( with the same Serial No. ) is now on 2 PC's.

    I was therefore wondering if you had also installed your game ( with the same Serial No. ) on a previous PC.

    However, my problem has been Solved !!

    My Laptop was missing a Flash Player...

    I therefore copied the Macromed file from my Vista PC to my Laptop ( via a USB drive).

    My game now works perfectly !

    [ I did have to import an Autosave file into the game to enable me to save a game though... ]

    I now have a very minor problem : the game does not use all of the Laptop's screen.
    I have tried adjusting the in game resolution settings ( including Widescreen / Fullscreen ), but no changes occurred.

    Any suggestions ??

  8. #8
    Senior Member Senior Member ReluctantSamurai's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    1,668

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    I guess I did misunderstand Only have the single installation on my desktop.

    Good that you finally got it running

    As to the resolution, I followed this suggestion:

    http://www.twcenter.net/forums/showt...een-resolution
    Last edited by ReluctantSamurai; 07-28-2016 at 15:08.
    High Plains Drifter

  9. #9
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Thanks for the recent suggestion.

    However, today, the resolution ( aspect ) problem has fixed itself !!!

    Yesterday, I changed the resolution to and from Fullscreen and nothing happened in game ( re the Campaign map ).

    [ The aspect problem ( if I recall correctly ) only occurred there ].

    Today I loaded it up and it fills up the screen correctly!

    [ Upon checking the Widescreen / Fullscreen aspect in the video part of the in game options, Fullscreen is shown. ]

    I can only presume that the aspect change ( so far as my Laptop is concerned ), required me to close the game and reopen it, before the settings change occurred.

    Strange.

  10. #10
    Senior Member Senior Member ReluctantSamurai's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    1,668

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    I would guess the imported save-game might have had something to do with it. Now that you have an updated save your current game settings took preference
    High Plains Drifter

  11. #11
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    That sounds quite feasible - better than my guess too...

  12. #12

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    It would seem that you have not allocated enough shared memory to the graphics adapter. You will need to configure this in the BIOS or UEFI. It's possibly the root of all your problems...

    Definitely the boxes around trees and dead bodies disappearing was an age old problem and usually related to older graphics hardware with insufficient RAM.

    Quote Originally Posted by DEB8 View Post
    [VIDEO]

    Video Card: [ : Integrated Intel HD Graphics ]
    Video Memory: 8 MB
    Bus Type: Unknown
    Chip Model: Cannot be detected.
    DAC Type: Cannot be detected.
    Chip Revision: Cannot be detected.

    X_VIDEO_CARD: [ : Integrated Intel HD Graphics ]
    X_DISPLAY_DRIVER: Unknown
    X_DISPLAY_DIRECTX: Blank, Hardware Support [ : DirectX 11 ]
    X_DISPLAY_MEMORY: 8 MB
    If you don't allocate enough memory, the problems will continue. Ensure that about 128MB of RAM is allocated.
    Last edited by ghostofxmaspast; 10-19-2016 at 16:45.

  13. #13
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Interesting.

    Thanks.

    [ NB : You have posted your reply against the wrong thread... but thanks all the same. ]
    Last edited by DEB8; 10-19-2016 at 18:08. Reason: NB added.

  14. #14
    Member Member DEB8's Avatar
    Join Date
    Dec 2008
    Location
    Near Bristol England
    Posts
    322

    Default Re: STW Crash on Windows 7 ( 64 Bit ) Laptop

    Quote Originally Posted by ghostofxmaspast View Post
    It would seem that you have not allocated enough shared memory to the graphics adapter. You will need to configure this in the BIOS or UEFI. It's possibly the root of all your problems...

    Definitely the boxes around trees and dead bodies disappearing was an age old problem and usually related to older graphics hardware with insufficient RAM.



    If you don't allocate enough memory, the problems will continue. Ensure that about 128MB of RAM is allocated.
    Apologies for the delay re this request ; but just how do I adjust the RAM memory allocation here ?

    Thanks in advance for any help...

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Single Sign On provided by vBSSO