I put this in the tech forum but htis derseves to e everywhere!


Greetings Joe,
Thank you for your email and sending in your concerns regarding Shogun:
Total War: The Mongol Invasion. What is happening is that the serial number
you have is currently not in our online database. Please make a photocopy of
the front of the game CD-ROM. Include your name, address, telephone number,
email address, and a short description of the situation. Then either fax or
mail it to our warranty department below.

EA Customer Warranty
P.O. Box 9025
Redwood City, CA 94065

FAX: (650)628-5900

We can then issue a new serial number to you.
Again, thank you for contacting Electronic Arts technical support.

Andrew C.

EA technical support

Please include the contents of this email in your reply. (If you are using
AOL, open up the email, press CTRL+A to select all text, then click on the
Forward button. This will open a new mail message with the contents of the
previous email in the body.)

For more information you can refer to: http://techsupport.ea.com/

You may also wish to see when the next iChat session is coming for this
game. You can find the current schedule at http://techsupport.ea.com/techchat/nochat.html.


If you have found a solution other than what has been suggested, please
reply with that solution so we can better serve our customers.


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