Oops, Zack snuck in ahead of me while I was writing my response. I just wanted to make one clarification of Zack's otherwise good post: you don't need to be helpful to get ahead. If all you want to do here is ask questions when you have them, that is okay. I just don't want you thinking you are required to perform some sort of community service in order to get promoted. All we ask is that our patrons remain civil and respectful of each other.