Rome TW Unplayable PLZ help!

[element]

Hey all I know im new here but i got my rome tw game finally! but it keeps promting me to instert disk one after the instalation, so naturally i put in disk one... so i try again.. it says "insert the correct disk and restart this application" over and over, i KNOW disk one is in the drive.. what gives? i have been waiting for a year and now i have it and cant play it... I wish companies would reliese playable games. BTW my computer specs are up to the min, actually well over. Thanks for ANY help

[saundersag]

On one occasion i had a game which had two disks labeled the wrong way around. So i would try all the other disks to see if they work also on some games it asks for the play disc which turns out to be disk two. So i suggest you try disk 2 and 3. Hope this helps you.

p.s. if you want to blaim anyone, blaim activision they are the publisher, you could send them a email if the problems persists

[ah_dut]

disk scratched prechance, or try installing again, i dunno... BTW welcome to the org get Pape or Kukri to send this over to the apoth.

[element]

Yes mods please send this to the tech support area. thanks for the welcome.. i have tried the other disks to no avail.. i have also checked to see if it was scratched. no go there either.. thanks for the help though.. any more ideas fellas??

[Adrian II]

... any more ideas fellas??

Yeah, scrap the whole process, wipe and install anew. Helped me on one occasion when I had a similar problem.
Oh man, I feel your pain!...

[element]

ok sorry for not posting this before.. i have reinstalled 3 times now..

[Raven2004]

Try another computer. You cannot exclude the CD is damaged, keep the ticket until the game is running.

Some years ago I had a similar problem with the Apache simulator, when I was making the choice of my sound card my system crushed. It was the CD that was damaged, I get another copy in exchange at the store and it worked perfectly.

[element]

ok sorry for not posting this before.. i have reinstalled 3 times now..

[element]

ok update: went back to eb and got a new game. STILL not working...

[CBR]

You got windows XP with SP2?


CBR

[element]

sorry for not posting system specs here they arewindow xp sp2 1.14 gzh 512 mb ram amd athalon processor. if anyone can be of any help...

[CBR]

https://forums.totalwar.org/vb/showthread.php?t=36540

Maybe SP2 is the problem..


CBR

[element]

ok thanks for the advise: now removing s2.. if this does not work how do i get it back? lol

[CBR]

Just run windows update again.


CBR

[maestro]

Get what back?

[element]

ok that sounds good. just to clarify, i was able to install the actual game.. but when i go to play the game after instalation it asks for the corect cd. I am now reinstalling the game for the 4th time, with new cds, after rebooting twice, and uninstalling service pack 2

[element]

STILL no go.. what could be the problem???? i called activision help line at (310) 255-2050 and thier automated system didnt even recognize the game name rome total war, and i dont think there is any way to talk to a real person. oh and i dont think the problem is wiht my cd drive, the comp is brand new and i put homeworld 2 on to test out my 3d card and int installed and played fine!

[Colovion]

what Video card do you have?

are all of your drivers updated?

[element]

ok problem fixed. i downloaded drivers. ok i know a noob mistake. but this is just a testament to how important it is to get the right drivers! sorry for wasting your guys's time and thanks for the help

[EatYerGreens]

I've so far not attempted to go to XP SP2. Wondering about how many progs it will knobble.

Just out of interest, when you pick up a major M$ update of this sort, is it putting drivers in place which might actually be older versions than you already had, so you have to go back to all your special gfx/snd/mobo sites and redo all the driver updates?

[Tomcat]

SP2 may contain "generic" MS driver updates and things like DirectX 9.0c but not specific videocard/soundcard type drivers. So it is highly unlikely you will have to reapply specific gfx/snd/mobo drivers you already have. In any event, if SP2 finds later versions already installed, I would expect it to ask before overwriting a newer version - MS have certainly done this in the past.

Like you though, I see no reason to apply SP2 as yet and I will backup my whole system before I do!

Tomcat

[Raven2004]

Have fun.

I should wait until next tuesday.

[Colovion]

ok problem fixed. i downloaded drivers. ok i know a noob mistake. but this is just a testament to how important it is to get the right drivers! sorry for wasting your guys's time and thanks for the help

no worries man - I would have panicked just like you. At least you asked in a place where you have a chance of getting help instead of curling up in the fetal postion and crying.

Just a curiosity - what drivers were not installed?

enjoy the game

[boot]

You had to up date the the drivers did you?....im happy its now running and im glad you came back to tell us the prolem and how you solved it..thats good coz i was getting worried...We must HElp eachother out....if you can when you got time can u post a screen shot and what rez and spec..?please.

Thank you
Boot

[element]

Hey guys here is my problem statement and the solution

Problem: After installation I tried to play the game, but when i clicked on the shortcut or on the play rome total war it said please instert the correct cd. Problem was the correct cd WAS inserted.

Solution: Right Click my computer, go to properties, click on the hardware tab, click device manager, you now need to find IDE ATA/ATAPI Controlers. Click this. Whatever device is below this you need to update your drivers for. In my case I had to update my NVidia Platform driver. I went to www.nvidia.com went to download drivers at the top of the webpage. I then went to platform, unified, and chose windows xp. Install this, restart and WHALLA. Rome here we come.

Hopefully this helps you all and wasnt confusing. Once I got ahold of a REAL person on the phone at activision they were most helpfull. Call the number in the back of your manuall to get some help. Realize that you'll have to go through an automated system before you get real person!

I would also like to post my impressions of the game in the rome tw thread for all you Europeans out there, since im at work romeless for the next 4 hours. How many posts do I have to have to get over there?

[Colovion]

great followup - we should start a Stickied post with "Problems and Solutions"