The reason the old STW and MTW lobbies were so civil was the private chat rooms for STW and the ban, kick, ignore features for MTW. RTW has no such features and thus it is like all the other RTS servers out there: Wild and Unruly. Even the WarHammer chat lobby, which I find fairly well done, is full of bad-mouthed children who know they can get away with cursing and rabble-rousing online without any repercussions. THAT is what keeps a lot of people from playing MP: The bad language, the cheating, and the downright lack of anything remotely civil.
The previous TW lobbies were good because it allowed the community to police itself and ignore the troublemakers and ban them so they could not get into your games. It worked very well. Unfortunately, this is one of my biggest complaints about the MP chat lobby for RTW: No features to allow for any policing and organizing play between friends.
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