Ohhhh, sorry about that spacebar - hope it feels better soon. :)

I'm afraid I'm not much help with your 'fail-to-logon' problem. The posters here
https://forums.totalwar.org/vb/forumdisplay.php?f=82
have experienced similar slowdowns/refusals; and posters at TW.com
http://p223.ezboard.com/fshoguntotal...icID=379.topic
report the same, intermittantly. The overarching solution seems to be: keep trying, eventually it works.