Comparison of Support from CA

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Thanks for posting that CBR, Obake is a wise man. I appreciate that there are some great arguments on why CA are not as forthcoming as they could be .. the point is here that there are some issues that need to be shared with the community as it is in the interest of the the development for the game. There should clever enough to censor what we are told and what we are not, and they should also be clever enough to realise we need to be told something.

The fact that CA published possible developments that were interpreted, in the end, as false promises because they did not work out was obviously a massive error, and i fully agree we should not be told anything that is not certain. What i do not understand is that they are missing out on a huge amount of feedback because somebody did not realise we only need to know so much .. getting constructive feedback from people who play for thousands of hours is better than any testing that is possible in house. In contrast at SI Games the forum is speciafically called "BUGS", there is a thread at the top, which clearly states that your thread will be closed/deleted if it is a repeat or is not actually a bug. the forum is strict and accepts no flaming/debating. It just simply identifies bugs and helps the developers to re create them in their debugging environment, which the patrons accept. This way the development team is able use the feedback from users and identify problems by letting the users send them the effected matches/careers (3d battles/campaigns for TW) via an FTP server where necessary.

My main point here is that the only reason CA have got any constructive feedback is because we got off our asses to provide it for them, without any encouragement whatsoever. What is really stopping them from opening a "bugs" forum and policing it like they do at SI games. Surely any business man can see that this is in the benefit of both parties, both consumer and creator! The consumer gets a little insight into the actual state of certain problems and the creator gets a greater understanding of what needs to be fixed.

I can not see any disadvantages to this strategy, can you? everybody is a winner!