That's probably the case, deploying the wrong units. Dismounting cavs frustrated me to no end when I started playing. The trick is to follow the outline that I gave you when you are defending an attack during a seige. Do it once as a test. I can guarantee all cav units can be dismounted in that condition. Once you figure out how to do it, then you can play around during the setup of other battles to see what can dismount and what cannot.
My only consolation is that I rarely dismount units because I usually auto-calc seiges and I want cav during any other type of engagement.
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