I was very surprised at the number of problems with which RTW was released, but if you consider the complexity of the game it's a very ambitious undertaking. It does look like QA got the short end of the stick on the initial release of RTW. If CA put more into QA, the game would no doubt have fewer features. Even so, I would say more QA is called for next time around or else CA is going to have trouble maintaining sales on new releases. CA has always come through with good patches, and I think they will do the same for RTW.