What they need is a bean-bag mini-gun. The shotgun shoots too slow, and if their morale is high you don't know if they are complying or are going to start spraying their mac 10 or what have you. The game really makes you see how frickin hard it would be for SWAT, as they can't open fire until the enemy does and oftentimes it is too late. :( Unless you don't mind losing points for force...