CA is behaving in a less than honorable way toward the buyers of RTW. The right thing to do is to fix gamebreaking bugs immediately, and to do it in a free patch release. Imposing censorship on people who complain, no matter how bitterly, over LEGITIMATE issues, just shouldn't happen.

I develop software and know you cannot create perfection on the first shot with a large, sophisticated program. Users know this too, and they will be tolerant to a degree of the first effort. But once you address the issues and say, "We've done all we intend to do", as CA has, you then best better have a nearly perfect product, with no bugs rated as serious or critical. The HA bug is serious, the scarring issue is serious, and the save/reload bug borders on critical for its threat to good gameplay for many users. This is hardly the kind of stuff that should have escaped them, and they need to be accountable for their errors- EVEN IF IT COSTS THEM MONEY TO FIX!!

We aren't going to get fairness though, because CA has sold its corporate soul to the devil, and we will have to pay for fixes in the expansion pack which should have been caught with release 1.1 at the latest. Abusing your customers for short term gain is never a winning business plan.

I admit I'm hooked deeply enough on RTW to pay whatever for the expansion, but I'm disappointed at the lack of both pride in their work and business ethics the management of CA are displaying over this patch fiasco. To the management of CA: If you want to play in the big leagues, then be prepared to play professionally. If you want to be anything more than a "one hit wonder" remember the importance of doing your job right, and then standing by it to correct any errors on your part.