I think it all comes down to the market RTW was targeted to. CA wanted to attract the massive "casual gamer" market and they did.
Casual gamers do not find a lot of "bugs" and are less apt to recognize them or feel they ruin the gaming experience. They do not really get very "deep" into the mechanics of the game, and just play to enjoy the grandeur and spectacle of it all.
Hardcore fans, DO find a lot of problems, which they consider bugs, but which the much larger "casual gamer" market feels are inconsequential.
The same could be said for the MP community. It was not the market RTW was targeted to, so there was less emphasis placed on it and more on the "wow" factors and "feel" of the single-player game.
Since we are not the target market, I can understand CA's decision to not to waste resources on us and make changes which will not increase the satisfaction of the main, and larger target market.
I have also come to understand over the past 4+ years, that it will always be that way, until CA decides to target the MP market or the hardcore fanbase. I am waiting on that day, and will then buy into the TW series once more, but not until I am sure it offers what I am looking for in a game.
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