The police officer told her three times to get off the phone and exit the vehicle. She refused, and in fact, told her friend to come down to the traffic stop location. Calling for reinforcements could be viewed as threatening behavior.
Besides, the cops have to get tased themselves, several times, during training so they know how much it hurts. If you ask me, the driver was lawsuit shopping. What she didn't know was the whole thing was captured on tape, showing how she repeatedly refused to follow police instructions.
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