The problem with Al Qaeda and the reason why they are so "sucessful" compared to terrorists from the past is that they don't make demands, they just commit acts of violence.
One of the reasons why 9/11 came as such a surprise to the American Government was that once they had control of the plane, it would be standard to expect that they would make a list of demands that would give them time to think and plan a counter-strike while stalling them with false negotiations. They could have been expected to try to land the plane in a foreign hostile nation. Instead they just crashed it without making any demands, which left the Government without a playbook.
How do you reason with an organisation that does not make demands?
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