I went to Mallorca for a week and most of it was great![]()
The day however before we flew back, sucked.
We rented a car (a Renault Espace, we were 7 people total) to see more of the island, used it for about 5 hours but when we came back from lunch the power steering didn't work (time was 14:00 then) Driving such a heavy car without power steering is whoefully unpractible and dangerous.
We called the rental company but the women on the phone didn't speak a word of English or German! Considering that the vast majority of people who rent cars there are foreign tourists who don't speak Spanish or Italian, that's strange. We were redirected, then again and again. We also called somebody from our travel agency on the island who spoke Spanish, but at first she had no luck either. Eventually she got us a phone number from the car company of somebody who spoke English (thank god)
He arranged for a new car and promised that we would get back half our money. Only at 20:00 in the evening we got our new car. By then we had spent most of our day in boredom.
The next morning we delivered the car to the company at the airport as agreed upon, but the guy who took it didn't want to give us back our money (175 euro) because he said he wasn't told about any agreements about that. Because we had to check in for our flight we didn't have time to argue.
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