Help! STW Gold Edition hangs when I exit the game!

**Javier88** · 11-25-2006, 20:15

Alt-F4 or control+Alt+Supr are useless. I have to restart the PC...I suppose this indicates a serious hang...

**caravel** · 11-26-2006, 01:03

Sounds graphics card related. When the game ends it restores the desktop resolution and colour depth, this may be where it's crashing. If you try setting your colour depth to
16 bit colour and set your windows desktop resolution to the same as that in the game and see if that makes a difference. Also post some system specifications.

**Javier88** · 11-26-2006, 02:00

Originally Posted by Manco Capac

Sounds graphics card related. When the game ends it restores the desktop resolution and colour depth, this may be where it's crashing. If you try setting your colour depth to
16 bit colour and set your windows desktop resolution to the same as that in the game and see if that makes a difference. Also post some system specifications.

I have set the desktop colour depth to 16-bit, the resolution was already at 800x600 like in the game, but it continues to hang. A message error appears about the file ShogunM.exe.
My PC is a Pentium 4 at 775, 1024RAM, a lot of free hard disk space, defragmented and checked with scandisk, ATI Radeon 9250 256Mb. Windows XP.

**caravel** · 11-26-2006, 14:03

Originally Posted by Javier88

I have set the desktop colour depth to 16-bit, the resolution was already at 800x600 like in the game, but it continues to hang. A message error appears about the file ShogunM.exe.
My PC is a Pentium 4 at 775, 1024RAM, a lot of free hard disk space, defragmented and checked with scandisk, ATI Radeon 9250 256Mb. Windows XP.

What driver version are you using for the Radeon?

What is the exact error message?

**Javier88** · 11-26-2006, 21:19

Driver version: 6.14.10.6476

Error message: (translated from Spanish):"Program does not respond: ShogunM.exe
"Inform Microsoft of this problem...You have chosen to finish the program that does not respond: ShogunM.exe error firm: SzzAppName:ShogunM.exe
SzAppVer: 1.0.0.1 SzModName: hungapp SzModVer: 0.0.0.0 offset: 00000000 Thanks!

**caravel** · 11-26-2006, 22:24

My driver version at present is the Catalyst 6.5 release. I think you're using an old basic driver. I would advise you to upgrade your driver to 6.5, no higher, and see if that makes any difference.