I'm sure that if CA had as much time as they wanted to refine and tune up their games, we'd never see them on the shelves. I've read quite a few developer diaries over the years, and the one general agreement is that publishers are always chomping on the bit to get the game out the door, and put some strict timeline restrictions on game companies.
On another note, I'm sure that CA did most of their game testing on real high end machines. In all likelihood, this problem was never much of an issue for them. Of course, no game testing in a little shack in Brisbane can compare to a few million players with a plethora of different computers staying up all night for weeks on end.
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