Quote Originally Posted by Quickening
But people complain far more when they hear nothing.
Exactly, which is why frequent, meaningful communication and community interaction is the key to winning the day.

Quote Originally Posted by Quickening
The longer I am on this forum, the more I feel sorry for CA.
I somewhat share this notion, but it is somewhat tempered by my perceptions of CA's actions and responses to the community in general, as well as the initial product quality of their latest game, at least as I see it. I think I'm a pretty easy going and sympathetic person, but I do have standards and demand a minimum level of quality and service when I do business with someone.