Since there is an ignore function in the M2TW lobby, this problem should be moot.

If any of you remember what happened the last time someone made a point to complain about Rome's lobby, you would be very careful how you approached CA on this issue. For those who aren't aware of what CA did to the Rome lobby when someone threatened a lawsuit (or at the very least, bad publicity), CA closed down the lobby completely. Then reinstated the lobby, minus the ability to chat within the lobby for quite a long time.

If a big issue is made of this, you may have to decide if you would rather just put this nazi-spouting idiot on ignore or do without the chat function. If you choose the latter, then you are punishing the wrong people and not the trouble maker.

You can't expect others to fight all your battles, especially when there is a remedy available for you to eliminate the problem (the ignore command).

I can guarantee CA will overreact on this issue if pressed.