Latest Update on patch 1.2

**Nebuchadnezzar** · 03-23-2007, 07:29

Originally Posted by Lusted

The analogy with the car industy doesn't work, if the car industry was like the pc gaming industry if you took the car back because of faults and went for another car, they'd all have faults!

Fortunately for consumers cars are subject to certain safety standards as well as consumer standards and a manufactureres warranty. Software games are not required to meet any consumer standards and come with a near useless very limited warranty that more idemnifies the developer than guarranties the game.

Originally Posted by Foz

Metacritic disagrees with you. When a game can score an 88 out of the box, it's clearly good enough to be released. Sure there's a bunch of stuff that we've all found out are bugs, but as people have pointed out, a great many of them are very difficult to notice when you play the game unless you know exactly what to look for. I think as a result of hunting down all these bugs, we've all drifted a bit toward the negative side of things. We're so focused on what's wrong with the game that we're missing what's right with it! All in all this is a great game even without the much-anticipated fixes of the 1.2 patch, and frankly I'm quite happy that I've had it to play and tinker with for the past few months: it's been undoubtedly far better than most other games that would've filled that time instead.

It doesn't matter what a online/magazine game review scores. Its the end user that ultimately decides its true score.

I've found MTW2 a very bitter and frustrating pill to swallow that falls short of my expectations. Even without the crashes, graphics glitches, mouse/keyboard problems its very difficult not to notice the myriad number of bugs that are present in the game. Not quite gamebreaking but disappointing nevertheless.

Originally Posted by Foz

Would I have liked to see a more polished product released? Of course - but that doesn't take away from the value of what WAS released. A 3/4 finished work by a master painter is still sublime when compared to a completed work by a novice, especially when the master is already working on finishing it for you.

For a driver, a ferrari without an engine certainly does not have greater value then a running car.

The finish of a product is a reflection of the pride of one has with their work whether novice or pro.

Unbeatable AI, new improved diplomacy, pleased with the finish of the product are words used to promote MTW 2. We were promised a day 1 patch that took a month and a day. Now I am being told that a new patch is in the making with many of the same fixes that were supposed to have been fixed in the first patch but were'nt. They took my money in November 2006 but its now mid march 2007 and still no patch. I have every reason to be angry but most of all I am appalled at the level of customer service I have received.

**Incongruous** · 03-23-2007, 07:59

Great post

I think it's funny that, just because they are software company, CA beleive they can treat their customers like an annoyance, great!

**SadCat** · 03-23-2007, 08:42

I liked my 1.1 game. I liked even better my 1.1 + Foz fixes game. I hope 1.2 is even better. I got my moneys worth, Hours of fun! I still need to complete the HRI game. SadCat

**Husar** · 03-23-2007, 10:48

It's funny how especially the self-proclaimed veterans are mourning because the patch takes so long. This was exactly the same with previous TotalWar games and if it really bothers you so much, why did you buy another Total War game? If they are not worth the money, why did you buy four of them? Why didn't you stop after one or two?

And I actually enjoyed the game a lot before I read about the shield bug and two hander bug here. And yes, I started focusing on them and only then did I start to notice their effects which now make me wait for the patch. I might have never noticed them without reading about them, though a few units did surprise me with their bad performance.

**Incongruous** · 03-23-2007, 11:07

Originally Posted by Husar

It's funny how especially the self-proclaimed veterans are mourning because the patch takes so long. This was exactly the same with previous TotalWar games and if it really bothers you so much, why did you buy another Total War game? If they are not worth the money, why did you buy four of them? Why didn't you stop after one or two?

And I actually enjoyed the game a lot before I read about the shield bug and two hander bug here. And yes, I started focusing on them and only then did I start to notice their effects which now make me wait for the patch. I might have never noticed them without reading about them, though a few units did surprise me with their bad performance.

Yesh, its the nawty wawty Vetys fault you can't play Medy Two any more

I suppose, the vets (whom I count myself as having played TW from the start) have a right to be rather annoyed, becasue with the vets, TW would not exist, the vets are the ones whom bought STW even though it was a completley out there idea. The fact that CA seem to be completley disregarding them is a huge slap in the face, one which says much about the collective conscience of the team.

But anyway. If you wish to simply accept the lousy Customer service of CA that is of course, you're choice.

**Ethelred Unread** · 03-23-2007, 11:18

Wouldn't bad customer service be if they didn't even attempt to fix the bugs?

If you want to see bad customer service try either a large telecommunications company in the UK, or any mobile phone supplier. Or banks. Thats real "I don't give a monkey's chuff about my customers" levels of service.

**sapi** · 03-23-2007, 11:20

**Tyrac** · 03-23-2007, 14:26

I have never bought or played any TW game until after the first real patch. I learned this with Shogun. I have however bought ALL the TW games and most of the expansions, because there is nothing that even comes close to this game in terms of enjoyment and time spent in single player games. :)

Now that I am officially a "vet" I know what to expect in terms of release and patches and it shocks me to see people who should have also learned this very simple fact crying like children.

In 2 or 3 years when the next TW rolls out I hope you will have woke up and can restrain yourself and wait to buy it rather then dash out and make the same stupid mistake you made with the last 2 releases.

I also look over the mods and bug fixers and try to pick and use the most basic one, i.e. the one that fixes the most bugs without fixing "personal" things, before I even play the tutorial.

Why don't you do these things too?

Oh and I am very excited about the coming patch!

And for the great bug fixers to follow in its wake!