Dealing with constant hard drive corruption (experience most likely required).

[CrossLOPER]

Whacker, this is what I have suspected for over a month, but GS can find nothing. Does anyone know how I can check on the mother board on a laptop?

[Whacker]

Erm.. Geek Squad is ... kinda useless, IMO. /shrug

No, noone will be able to test the mobo except the manufacturer, who has special equipment for that kind of thing. Your best bet at this point is to probably raise a ruckus, in a polite manner. Clearly it's failing, they've acknowledged the problem, and haven't fixed it. Demand it be fixed. It's under warranty, so they have to do it. If they try to argue with you, pull out your warranty and demand it be fixed. And I highly doubt their claim of "stable for two days", which to them probably meant "leave it alone and don't touch it for two days".

[CrossLOPER]

Erm.. Geek Squad is ... kinda useless, IMO. /shrug

......

Let me fill you in: I have growing contempt for them and I came to the conclusion a long time ago that most service centers (stores, repairs, whatever) are not looking out for your interests. I do not trust them and I plan to figure out what they are hiding.

UPDATE: I have the computer. For two days, it has been remarkably stable. No crashes, but I have noted the following: Within the first fifteen to twenty minutes of usage, the CPU usage averages about 25% when idle. After that, it drops to a normal 4%. This corresponds to a drop of memory usage by the process "Acer.empowering" (this is the company power management program attached to the OS). It drops from about 20000 k to 8000 k at about the same time the CPU usage % drops. I found that the most curious things happen during this time. Upon starting the laptop, I waited 10 minutes and found that Firfox wont open citing something like the following: "could not find set at &*%". Between the characters was the following, I kid you not:



Firefox started fine about a minute later. I cannot link instability with shutting down empowering technology, but I suspect there is a link.

File fragmentation appears to be set at 15%. That is, I can't get it any lower.

One more note: The laptop appears to be far more slower and unstable when disconnected from a power source, no matter the power settings.

[Caius]

I have an Acer too, and some programs are virus, or that says AVG.

[CrossLOPER]

I have an Acer too, and some programs are virus, or that says AVG.

The computer does not stay not crashed long enough and has such a slow download rate that it probably would not make it. I also have a good amount security ans sweeping, so it should not be a problem.

UPDATE: Well, after working with an ominous slowness yesterday, the laptop crashed about eleven times this morning as I tried to start it up. Now that I got it to work, I am starting to believe that there is a possibility that this thing does not crash at GS. How they missed the corrupt HDD name in BIOS, however, is beyond me. What pisses me off is how normally it works after its crashing fit.

[Lemur]

Are you in a position to agitate for a replacement laptop? 'Cause it sure as heck sounds like the motherboard, and the only way you're gonna get a new laptop mobo is to exchange the entire machine ...

[CrossLOPER]

Are you in a position to agitate for a replacement laptop? 'Cause it sure as heck sounds like the motherboard, and the only way you're gonna get a new laptop mobo is to exchange the entire machine ...

I thought as much. However, I have absolutely no clue how to urge GS or push them in the right direction to realize this. GRRRRRRRRRRR!!!!!

An exchange requires 4 REQUIRED repairs. 2 have been done, so I'm not too far. However, the laptop is not cooperating. I don't know what causes the crashing fits, otherwise I could show GS the formula and they could deal with it. At least they would stop telling me that they can't find a problem.