I think I realized why developers and employees cannot say anything about patches/future projects.

Anything they do, either speak or stay silent when there are problems does not help much the community's opinion.

The sad fact is, the above statement is true because the community had valid reasons to rant (as it has valid reasons now).

Alpaca has been quite polite, everyone can see huge bugs that appear the first time you play and could not be ignored, and we aren't stupid, either.

So it comes naturally for many to drop completely TW series, at least until you release playable games (and deal with the customers as if they were paying ones).

If the game would have been playable (maybe after 2-3 patches, not vanilla), you could have said anything and have the community stay its size, but as long as the opposite is true I'd say there is no way for you to keep it from growing smaller.