Quote Originally Posted by SenseiTW
Each of our titles has a scheduled development time on which we can work on them, and we did not anticipate the few issues that surfaced with Kingdoms after release.
Oh come on! Name one game or expansion you guys have released that did not require a patch. Thinking that there wouldn't be any issues with the software upon public release is just crazy.

Any decent development house would plan for some level of support after a release.