It is funny you should bring this issue up not so long since I've seen some great chariot action in my very own going Casse campaign...
My old opinion was a bit like yours though I would not say completely useless: regardless of their combat ability generals tend to earn you more than their personal salary by simply governing your towns which happen to have a harbour.
So here goes how come my opinion isn't the same anymore:
I never ever managed to get much out of them, always keeping them for ceremonial reasons (aka roleplaying) only...
Playing on hughe settings I never ever could get them to wheel around the flans and start hitting from the back; reason: ever since I first played the Casse my unit size has been at least large...
BUT:
I just found out how awesome they actually are when you put them closely to the units of your main line -at least during siege/assaults:
1) Not only have those guys some serious range; they also have an extraordinally large supply of javelins, it seems.
2) Their javelins tend to hit the mark.
3) They are very scarysome indeed: the drop in morale they cause really shows up in EB - they greatly help in speeding up the battles.
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